Arpitha Nagesh

Projects Undertaken:

Marathon Petroleum, 05/07/2022 - 04/17/2024.

Whirlpool (current project)

• Configured SAP SD module to streamline order processing and delivery management.
• Configured Sales Order Management processes like order creation, delivery processing and billing activities.
• Developed functional specifications for new SAP SD features based on user feedback.
• Conducted system testing to validate new configurations and troubleshoot issues effectively.
• Documented process flows and user manuals to enhance knowledge sharing across teams.
• Assisted in resolving technical issues related to SD module during integration with other modules such as MM and FI and CO.
• Configured materials master data including material types, item categories and condition technique for pricing conditions.
• Collaborated with cross-functional teams to gather business requirements for system enhancements.
• Conducted thorough investigations into theft incidents and suspicious activities.
• Collaborated with team members to troubleshoot and resolve customer inquiries effectively.
• Monitored inventory levels to detect discrepancies and potential losses.
• Customized pricing procedures, output determination and partner determination techniques as per client's requirement.
• Created account groups for customer master data along with assigning number ranges and account group determination rules.
• Coordinated with cross-functional teams such as Basis, Security and ABAP consultants for successful completion of project tasks.
• Troubleshot errors encountered during post go-live phase by providing timely resolution to minimize disruption in business operations.
• Developed and managed project plans while providing status updates to management.