Arpitha R Gargesh
Learning & Development Professional
Bangalore
Summary
Experienced and dedicated Senior Learning & Development Consultant with a robust 15-year background in the dynamic financial services sector, specializing in comprehensive L&D Program Management, Metrics & Analysis, LMS Workspace design, and learning-related Strategic Communications.
Proven ability to adapt seamlessly to various learning styles, ensuring optimal engagement and knowledge retention across diverse groups.
Actively seeking opportunities to apply skills and leadership abilities to drive transformative L&D initiatives that contribute to organizational growth and success
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
AVP, Senior Consultant
Northern Trust Operating Services Pvt. Ltd.
03.2021 - Current
- Built out Learning Center for Global Technology on learning management system (LMS) – SABA, which consisted of 19 curated learning paths based on Tech-topics
- Developed the Global Metrics Dashboard and Key reporting aspects for Global Technology L&D to track and report the progress on learning goals
- Developed the mechanism for the tracking and reporting of Compliance & Regulatory training requirements of Global IT partners
- Actively contributed to promoting culture of continuous learning and professional development within IT department through advocacy and learning related initiatives
- Established Virtual Learning Academy focused on topic of Cloud with the objective of creating central Cloud repository for training content, learning paths, Cloud related conversations to drive Cloud Upskilling within the Global IT organization
- Worked on establishment of Vendor Ecosystem with the intent of driving training solutions for topics such as Full Stack, React, Incident Management, Generative AI, etc.
- Spearheaded the design & implementation of key leadership development programs
- Responsible for design and implementation of the IT Interns Learning Program
- Responsible for learning-related strategic communications
- Responsible for training and mentoring to new resources in the group.
Officer, Consultant
Northern Trust Operating Services Pvt. Ltd.
02.2017 - 02.2021
- Managed training projects as an embedded training consultant for Global Services group of 600 partners, focusing on standardization of training content, development of MIS, and training governance
- Led training standardization projects and process migration-related training management across 12 operations groups
- Developed training content and facilitated training sessions
- Provided consultative services on training initiatives
- Focused on training MIS and effective utilization of the NTU learning tool.
Team Leader
Northern Trust Operating Services Pvt. Ltd.
08.2014 - 06.2016
- Responsible for ensuring Entitlements posting to clients' accounts on dividend pay dates
- Responsible for accurate pre-reconciliation of dividends prior to pay dates
- Stabilized the CA Drips & Scrips team which was facing attrition and subsequent loss of expertise
- Worked to create a strong knowledge base by encouraging knowledge transfer amongst existing partners & enhanced collaboration with the Middle Office
- Initiated the training standardization project within the broader Corporate Actions groups.
Analyst, Senior Analyst, Technical Coordinator
Northern Trust Operating Services Pvt. Ltd.
04.2009 - 07.2014
- Responsible for migration of the Domestic Borrower Billing Process from Chicago to Bangalore
- Initiated cross training and stabilization of the Borrower Billing process in Bangalore
- Received Quality Medallion Award as part of SL NOS Training Team
- The team streamlined, standardized & improved the training methodology within Securities Lending division at NOS
- Certified under the NOS-wide 'Train the Trainer' program
- Responsible for delivery of the ISLA (International Securities Lending Association) training modules to the new hires within the SL department.
Education
Bachelor of Commerce - Human Resources
St. Joseph’s College of Commerce, Autonomous
Bengaluru 06.2006 - 06.2009
Skills
Program Management
undefinedPersonal Information
- Date of Birth: 03/21/1988
- Nationality: Indian
- Languages known: English, Kannada, Hindi, Marathi
Timeline
AVP, Senior Consultant
Northern Trust Operating Services Pvt. Ltd.
03.2021 - Current
Officer, Consultant
Northern Trust Operating Services Pvt. Ltd.
02.2017 - 02.2021
Team Leader
Northern Trust Operating Services Pvt. Ltd.
08.2014 - 06.2016
Analyst, Senior Analyst, Technical Coordinator
Northern Trust Operating Services Pvt. Ltd.
04.2009 - 07.2014
Bachelor of Commerce - Human Resources
St. Joseph’s College of Commerce, Autonomous
06.2006 - 06.2009
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