A.R. RAJEEV GOPAL

Results-oriented operations leader with extensive experience in optimizing processes and managing cross-functional teams across diverse sectors. Proven track record in improving operational efficiency, managing vendor relationships, and implementing effective solutions in fast-paced environments. Seeking to leverage operational expertise to drive results in a dynamic role.

• ATM Cash-Out Resolution: Commended by the Executive Director for eliminating ATM cash-out issues, achieving zero outages.
• RBI Compliance Project: Led timely installation of OTC locks in ATMs, earning recognition from senior management for enhanced security protocols.
• FATCA-CRS Filing: Managed accurate filings for three years, ensuring compliance and reducing regulatory risks.
• Process Migration: Recognized for successfully migrating processes from the bank to Fedserv with no service interruptions.
• Business Continuity Plan: Played a key role in transitioning critical processes for the Business Continuity Plan at the Vizag and Indore branches, ensuring operational resilience and seamless continuity during critical incidents.
• RMS Enhancements:
• Transitioned RMS from image-based to video-based analysis, improving accuracy and response times.
• Led AI 2.0 implementation, enhancing real-time detection capabilities.
• Upgraded UI from GEN 3 to GEN 4, improving functionality and user experience.
• Established IP Segregation for DVRs and alarm panels, reducing intrusion risks.
• Developed a multi-layered firewall architecture for secure communication via the RMS UI.
  

I declare that the information provided in this resume is true and accurate to the best of my knowledge. I understand that any misrepresentation or omission may disqualify me from consideration for employment.