ARSHAD .
Delhi
Summary
Aim to be associated with a progressive Organizaon that gives me the scope to apply my skill and to involve as a part of Team and dynamically work towards the growth of the Organizaon. To be a member of a presgious organizaon which offers absolute exposure challenge and bright career.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Common Services Centre
03.2021 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Inventory Controller
Bhola Enterprise
Delhi-110094
02.2020 - 01.2021
- Monitored stock levels, identified potential stock shortages, and recommended solutions to ensure adequate supply of items.
- Prepared monthly analysis reports related to inventory control activities including variances, slow moving items, overstocks.
- Collaborated with other departments to ensure timely delivery of goods or services.
- Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
- Conducted regular physical counts of inventory and reconciled with computer generated reports.
- Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
Education
Bachelor of Arts - B A Prograam
School of Open Learning
09-2022
Intermediate -
C.B. S. E. Board
01.2019
High School -
C.B.S.E. Board
01.2017
Skills
- Initiative and drive for success
- Good ability to work in a Team
- Good Interpersonal Skills
- Inquisitive for learning
- Selfmotivator
- Honesty
- Self Confidence
- Hard Working
- Inventory management
- Problem solving
- Data entry
- Computer proficiency
- Microsoft Excel
- Documentation
- Payment processing
Disclaimer
I do hereby declare that the statements made in this document are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 10/11/01
- Gender: Male
- Nationality: Indian
- Religion: Muslim
Strength Factor
- Good strength of working with team
- Strong ability to work creatively & determination
Languages
Hindi
First Language
English
Elementary
A2
Timeline
Customer Service Representative
Common Services Centre
03.2021 - Current
Inventory Controller
Bhola Enterprise
02.2020 - 01.2021
Bachelor of Arts - B A Prograam
School of Open Learning
Intermediate -
C.B. S. E. Board
High School -
C.B.S.E. Board