Arshad Ahmed
Manager
Bangalore
Summary
Results-driven professional with over 17 years of experience in Education Industry. MBA in Marketing with a strong track record in business development, sales & marketing, operations management, and customer service management in the education industry. A visionary leader known for strategic thinking, creativity, and effective sales & marketing management.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Manager
IDP Education India Pvt Ltd
Bangalore
07.2020 - Current
- Spearhead the achievement of both short-term and long-term goals for student placement within the assigned destination.
- Provide strategic inputs to facilitate the development and execution of destination-specific activity calendars, ensuring the delivery of pipeline leads and conversion targets by intake.
- Oversee the training and retention of a certified team of counselors dedicated to the assigned destination.
- Cultivate robust client relationships by maintaining consistent engagement, delivering quality services to students and clients, and ensuring high-caliber applications.
- Establish and meticulously monitor destination-specific Key Performance Indicators (KPIs) at the office level, aligning with the zone's business plan.
- Collaborate effectively with the Finance department and Supervisor to implement precise forecasting methodologies and processes, resulting in accurate and timely pipeline and revenue forecasts for the designated destination.
- Foster a resilient sales and service culture across the business unit, ensuring a unified approach towards achieving organizational goals.
- Identify, formulate, and execute strategies aimed at accomplishing ambitious sales objectives for student placement, continually assessing outcomes and taking corrective measures as needed.
- Engage in collaborative efforts with Destination Managers and Marketing to devise and launch lead generation initiatives, encompassing events, client office visits, web campaigns, and more. Ensure counseling capacity and capability align with set targets, while maintaining consistently high sales, service, and client management performance standards.
- Lead and support offices in enhancing sales productivity through the implementation of a global Customer Relationship Management (CRM) system, efficient pipeline management, and benchmark-driven conversion tactics. Contribute to elevating the sales team's skills through comprehensive training.
- Contribute insights and proactive actions to the ongoing refinement of service and client management performance benchmarks and standards for the office.
- Nurture a dynamic and inclusive work environment within the Counselling and Sales teams, fostering a culture that recognizes and celebrates innovation, success, and achievements.
- Offer timely feedback and strategic guidance to the Supervisor regarding office management, addressing emerging challenges tied to competitive activities, evolving business landscapes, and shifts in student visa policies.
- Integrate compliance requirements seamlessly into staff performance evaluations and annual objectives, ensuring alignment with regulatory expectations.
Assistant General Manager - Business Development
Manya Education Pvt. Ltd
Bangalore
04.2018 - 06.2020
Senior Manager – Business Development
Manya Education Pvt. Ltd
Bangalore
08.2016 - 03.2018
Senior Manager
WLCI Bangalore
Bangalore
04.2015 - 07.2016
Business Manager
NIIT Ltd
Bangalore
06.2014 - 03.2015
Centre Manager
NIIT Ltd
Bangalore
02.2013 - 05.2014
Centre Manager
Everonn Education Limited
Bangalore
08.2011 - 01.2013
Centre Head
Focus Edu Care
Bangalore
01.2010 - 07.2011
Business Development Executive
T.I.M.E
Bangalore
05.2006 - 12.2009
Education
Executive MBA - Marketing
Manipal Academy of Higher Education
Bangalore 06.2011 - 06.2013
Finance
Al-Ameen Institute of Management Studies
Bangalore 06.2003 - 05.2006
12th - Commerce
Al-Ameen Arts, Science & Commerce College
Bangalore 06.2001 - 05.2003
Skills
Strategic planning
undefinedAccomplishments
- Recognized with Long Service Award after completing 3 years of service with IDP Education India Pvt. Ltd.
- Successfully completed FAM Trip to Melbourne, Australia in May 2022, receiving RMIT Agent Week participation certification.
- Attended Dale Carnegie training on Leadership Skills in July 2022.
- Awarded Best Sales & Business Development Team for 2018-2019 at Manya Education Pvt. Ltd.
- Recognized with Long Service Award after completing 3 years of service with Manya Education Pvt. Ltd.
- Promoted to Assistant General Manager-Business Development at Manya Education Pvt. Ltd in FY 18-19.
- Received "Manya Shooter" award for outstanding performance in FY 16-17 and FY 17-18 at Manya Education Pvt. Ltd.
- Progressed from Centre Head to Business Manager at NIIT Bangalore.
- Named Star of the Month for September 2013 at NIIT on a national level.
- Achieved Best Centre Award at Focus Edu Care, Bangalore.
- Promoted from Assistant Manager-Sales to Centre Head at Focus Edu Care Private Limited, Bangalore.
- Led T.I.M.E Malleswaram Branch to win Best Centre Award for 2007-2008.
- Secured a merit seat to pursue BBM.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
IDP Education India Pvt Ltd
07.2020 - Current
Assistant General Manager - Business Development
Manya Education Pvt. Ltd
04.2018 - 06.2020
Senior Manager – Business Development
Manya Education Pvt. Ltd
08.2016 - 03.2018
Senior Manager
WLCI Bangalore
04.2015 - 07.2016
Business Manager
NIIT Ltd
06.2014 - 03.2015
Centre Manager
NIIT Ltd
02.2013 - 05.2014
Centre Manager
Everonn Education Limited
08.2011 - 01.2013
Executive MBA - Marketing
Manipal Academy of Higher Education
06.2011 - 06.2013
Centre Head
Focus Edu Care
01.2010 - 07.2011
Business Development Executive
T.I.M.E
05.2006 - 12.2009
Finance
Al-Ameen Institute of Management Studies
06.2003 - 05.2006
12th - Commerce
Al-Ameen Arts, Science & Commerce College
06.2001 - 05.2003
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