Summary
Overview
Work History
Education
Skills
Skills
Custom
Timeline
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ARSHAD AHMED.A

ARSHAD AHMED.A

West mambalam

Summary

Dynamic retail professional with extensive experience at Honda Showrooms, excelling in customer relationship management and visual merchandising. Proven track record in enhancing sales performance through effective inventory management and team leadership. Adept at resolving customer inquiries, ensuring satisfaction, and driving operational excellence in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Retail Sales Executive

Honda Showrooms
Chennai
02.2022 - Current
  • Provided product knowledge to enhance customer understanding of Honda models.
  • Managed inventory, ensuring showroom displays remained organized and appealing.
  • Conducted follow-up communications with customers to foster relationships and loyalty.
  • Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
  • Performed accurate record keeping of inventory and sales data.
  • Generated reports on daily, weekly, monthly sales activities for management review.
  • Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
  • Organized store displays to maximize visibility of merchandise items.
  • Analyzed customer feedback to improve product quality and services offered.

Store Manager

Sasco Palm Group of Companies
Jeddah
02.2019 - 01.2021
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff performance and conducted regular training sessions for team development.
  • Coordinated inventory management to maintain optimal stock levels and product availability.
  • Implemented visual merchandising standards to enhance store presentation and customer engagement.
  • Oversaw cash handling procedures to ensure accuracy and security of transactions.
  • Resolved customer inquiries and complaints to maintain high levels of satisfaction.
  • Analyzed sales data to identify trends and adjust strategies accordingly for improved performance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.

AR Caller

Imarque Private Solutions LTD
01.2018 - 01.2019
  • Responsible for working on denials, rejection, LOA's to accounts, making required correction to claims.
  • Initiate calls requesting status of claims in queue.
  • To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
  • Contact insurance companies for further explanation of denials and underpayments.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate and timely follow-ups where required.
  • Document actions taken in claims billing summary notes.

Education

B.S.C - ECS

NEW PRINCE SHRI BHAVANI ARTS AND SCIENCE COLLEGE
MEDAVAKKAM
05.2013

Skills

  • Store opening and closing
  • Store operations
  • Problem solving
  • team leadership
  • Product knowledge
  • Visual merchandising
  • Customer relationship management
  • Inventory management
  • Cash handling

Skills

  • Ability to work under tight timelines
  • multi-tasking.
  • Customer relations
  • Time management
  • Assisted management with inventory control and stock ordering
  • Mastered point-of-service (POS) computer system for automated order taking

Custom

Place :

Date : 

Timeline

Retail Sales Executive

Honda Showrooms
02.2022 - Current

Store Manager

Sasco Palm Group of Companies
02.2019 - 01.2021

AR Caller

Imarque Private Solutions LTD
01.2018 - 01.2019

B.S.C - ECS

NEW PRINCE SHRI BHAVANI ARTS AND SCIENCE COLLEGE

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ARSHAD AHMED.A