A “Performance Driven Professional” bringing in a rare level of business acumen and record of achievements developed in over 23 years in IT and Financial Services industries. Diligent Service Delivery Manager with strong background in overseeing operational efficiency and team management. Successfully led cross-functional teams to enhance productivity and streamline processes. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity.