Summary
Overview
Work History
Education
Skills
Certification
Extra-Curricular Activities
Timeline
Generic
Arshdeep Singh

Arshdeep Singh

New Delhi

Summary

Proactive and goal-oriented professional with a strong emphasis on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to foster team success and make meaningful contributions to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Analyst – Pre Sales Consultant

Cognizant
05.2024 - Current
  • Ensured compliance with the bid management process (RFP/RFI) and adherence to established procedures, tools, and KPIs for Banking and Insurance clients across the U.S
  • Build strong relationships and collaborated with cross-functional teams to align key stakeholders on project delivery and resource allocation
  • Identified service lines, timelines, and dependencies for solutioning, and prepared deliverables for leadership review
  • Diligently tracked and maintained reports on pre-sales support data, including deal analytics, key win themes, competitor analysis, and the prospect list
  • Deal handling worth 10 mn USD for different client accounts

Management Trainee Intern

TeamLease Services Limited
05.2023 - Current
  • Finding Degree Apprentice hiring channels and mapping key decision-makers at 12 potential client companies
  • Secured leads by doing market research for apprentice programs through LinkedIn tools and client in-person meetings

Customer Service Associate

Amazon India
07.2019 - 06.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction through metrics (RAP and AHT)
  • Proactively engaged with customers via chat and email, resolving their inquiries and providing exceptional support
  • Demonstrated customer-centricity by consistently exceeding customer expectations and achieving the metric of 95% monthly
  • Received four awards for Customer Obsession in 2020 and 2021

Summer Intern

Kelloggs India Private Limited
06.2019 - 06.2019
  • Executed an outreach campaign reaching over 20 institutions and key contacts via cold calls and in-person visits
  • Engaged directly with potential clients in building relationships and generating new opportunities

Summer Intern

Agro Tech Foods Limited
06.2018 - 06.2018
  • Examine the sales campaigns and incentive drives of the products launched in that month to boost revenue
  • Held discussions with the workforce and enlightened them with details about drives
  • Surveyed 50+ retail establishments in Delhi in-person to gauge campaign effectiveness and knowledge gaps

Education

MBA - Finance and Marketing

IFMR GSB, Krea University
Sri City, Andhra Pradesh
05.2024

BBA - Banking and Insurance

Maharaja Surajmal Institute
Janakpuri, New Delhi
05.2019

Higher Secondary -

S.S. Mota Singh School
Janakpuri, New Delhi
04.2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Decision-making
  • Risk management
  • Process improvement
  • Team leadership
  • Client relationship management
  • Banking and Insurance
  • Industry research
  • MS Office- Excel, Powerpoint

Certification

  • JPMorgan Chase Investment Banking Virtual Internship on Forage, 06/01/23
  • BCG Introduction to Strategy Consulting Virtual Internship on Forage, 06/01/23
  • Project Management by Udemy, 09/01/24

Extra-Curricular Activities

  • 1st Runner up -Jigyasya, Quiz Event at IFMR GSB. 2nd Runner Up – Intra college Football Match at IFMR GSB.
  • Core Committee member at Samarthan, Social Service Committee of IFMR GSB 2022-24.
  • Volunteer at Abhyudaya 2022, Annual Fest of IFMR GSB - Event management and coordination.

Timeline

Analyst – Pre Sales Consultant

Cognizant
05.2024 - Current

Management Trainee Intern

TeamLease Services Limited
05.2023 - Current

Customer Service Associate

Amazon India
07.2019 - 06.2022

Summer Intern

Kelloggs India Private Limited
06.2019 - 06.2019

Summer Intern

Agro Tech Foods Limited
06.2018 - 06.2018

MBA - Finance and Marketing

IFMR GSB, Krea University

BBA - Banking and Insurance

Maharaja Surajmal Institute

Higher Secondary -

S.S. Mota Singh School

Similar Profiles

CREATE PROFILE
Arshdeep Singh