Arshi Siddiqui
Noida
Summary
Dynamic leader with extensive experience at American Express and Barclays, excelling in regulatory compliance and risk assessment. Proven track record in driving operational risk initiatives and enhancing cross-functional collaboration, resulting in significant improvements in control mapping and issue remediation. Adept at strategic planning and stakeholder engagement to achieve organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Vice President, Chief Control Office
Barclays
Noida
05.2024 - Current
- Developed control mapping strategy integrating US and UK regulatory obligations with enterprise risk frameworks.
Directed cross-functional teams in identifying controls for UK regulations, assessing deficiencies, and prioritizing remediation based on risk assessment.
Functioned as a strategic link among legal, compliance, and business units to uphold regulatory standards.
Vice President
Barclays
Noida
12.2021 - 05.2024
- Managed risk event reporting, control assessment maintenance, and supported issue remediation while serving as control business partner for Functions encompassing HR, CRES, Procurement, and Enterprise process taxonomy.
Sr. Service Delivery Leader, Operational Risk & Reporting
American Express
Gurgaon
07.2018 - 11.2021
- Led implementation of enterprise-wide risk governance framework, encompassing risk culture and assessment.
- Developed processes and tools for effective risk identification, measurement, management, and reporting.
- Drove risk culture by enhancing organizational abilities to align risk management with appetite.
- Monitored processes through regular RCSAs, management reviews, and SOX controls testing.
- Oversaw Data Loss Prevention initiatives and Amex Brand Protection for Global Merchant Services.
Service Delivery Leader- Strategic Initiatives &Project
American Express
01.2016 - 06.2018
- Led and manage Transformation projects for Global Custom contracts for Merchants which makes up more than 85% discount billed charge volume.
- Identified key service enhancement initiatives - Consulted with Technologies to manage project scope, timelines, resources, risks, and issues for project delivery and Lead a global cross-business team to support implementation testing
- Transformed organizational design of team to balance evolving business needs and leverage internal capabilities efficiently while continuing to drive results.
Sr. Process Manager- Contract Management COE
American Express
02.2015 - 12.2015
- Led the transition of GMS Contract process from in market team and set up offshore COE team in India to review merchant contract terms and implement them accurately into AXP systems.
- Created Operational Excellence framework through robust documentation, introduced controls and governance
- Designed and managed MIS, Production trackers and Metrics Reporting for performance analysis of the team
Sr.Manager- Projects & Governance, Partner Operations & Accounting
American Express
03.2014 - 02.2015
- Worked on Projects – Account Development managers Play Book to improve Account manager’s End to End Knowledge, reduce Query %, Quick Reference cheat sheet and established Risk memos process for custom contracts
- Lead Six Sigma Green Belt Client Incentive Project - Key outcomes - 60% improvement in cycle time performance. Yield % as well as Median-Avg. contract profiling cycle time reduced from 40 days to 20 days
- Monthly scorecards, reviews, Real-time Data governance with SLA's & Critical to Quality field’s definition, Presentations &Trend analysis.
Project Analyst-Retirals Governance PMO, Compensation & Benefits
American Express
03.2012 - 03.2014
- Drive vendor relationship management and conduct necessary internal compliance / VSCR reviews for vendors
- Coordinate quarterly Trustee / Board meetings and provide key insights through dashboards & scorecards
- Collaborated with American Express Technologies, Treasury, TA, Payroll teams to manage project level scope, timelines, resources, and issues for project delivery.
Lead Financial Analyst-Global Payments
American Express
07.2010 - 02.2012
- Prepare and review accruals on monthly basis of various entities of India Market.
- Managed end to end Vendor payment operations- processing, reconciliation and releasing payments
Dispute Analyst- Disputes Resolution Network, Global Services Group
American Express
09.2007 - 06.2010
- Liaison between AXP Cardmembers and Service Establishments to research, negotiate and resolve billing disputes.
Education
MBA - Majors in Finance
AMU
Aligarh01.2007
B. Tech - Electronics & Communications
UPTU
01.2003
Skills
- Performance management
- Leadership and coaching
- Regulatory compliance
- Risk assessment
- Control mapping
- Operational risk
- Cross-functional collaboration
- Stakeholder engagement
- Strategic planning
- Issue remediation
Certification
- Certified ORM, Professional Risk managers Intl. Association, 2020
- Communication for Impact, Indian School of Business, 2019
- American Express & Harvard Certificate in Leadership Excellence, 2018
- Lean six sigma Green belt certified, QAI, 2017
- PMP (Project management professional- Agile, Waterfall), QAI, 2015
Achievements And Recognitions
- Tribute award for Q1 2019, for process initiatives to gain operational efficiencies and improve customer experience.
- Best participant award at center wide Project Competition –EYE (Enhance your expertise).
- Career Coach- for career progression across LOBs Brand Ambassador, Project Ambitious under D&I.
Timeline
Vice President, Chief Control Office
Barclays
05.2024 - Current
Vice President
Barclays
12.2021 - 05.2024
Sr. Service Delivery Leader, Operational Risk & Reporting
American Express
07.2018 - 11.2021
Service Delivery Leader- Strategic Initiatives &Project
American Express
01.2016 - 06.2018
Sr. Process Manager- Contract Management COE
American Express
02.2015 - 12.2015
Sr.Manager- Projects & Governance, Partner Operations & Accounting
American Express
03.2014 - 02.2015
Project Analyst-Retirals Governance PMO, Compensation & Benefits
American Express
03.2012 - 03.2014
Lead Financial Analyst-Global Payments
American Express
07.2010 - 02.2012
Dispute Analyst- Disputes Resolution Network, Global Services Group
American Express
09.2007 - 06.2010
MBA - Majors in Finance
AMU
B. Tech - Electronics & Communications
UPTU
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