Arslan Qureshi

# Operations Management: Overseeing all aspects of operations, including planning, organizing, and directing activities to ensure efficient and effective processes

• This involves monitoring daily operations, setting performance targets, and implementing strategies to optimize productivity

# Team Leadership: Leading and managing a team of employees, providing guidance, support, and motivation

• This includes recruiting, training, and evaluating staff performance, as well as promoting a positive work culture and resolving conflicts

# Process Improvement: Identifying opportunities for process optimization and cost reduction, implementing best practices, and driving continuous improvement initiatives

• This involves analyzing performance metrics, conducting operational audits, and implementing changes to enhance operational efficiency

# Client and Customer Handling: Building and maintaining strong relationships with clients and customers

• This includes understanding their needs, addressing concerns, and ensuring high levels of customer satisfaction
• Additionally, the Operations General Manager may be responsible for contract negotiations and managing client expectations

# Quality Assurance: Ensuring that the organization delivers products or services that meet or exceed quality standards

• This involves implementing quality control measures, monitoring quality performance, and taking corrective actions when necessary

# Budgeting and Financial Management: Developing and managing the operational budget, monitoring expenses, and ensuring cost-effective operations

• This includes analyzing financial data, forecasting costs, and making strategic decisions to optimize resource allocation

# Risk Management: Identifying potential risks and developing strategies to mitigate them

• This involves implementing safety protocols, ensuring compliance with regulations, and overseeing risk assessment and incident management processes

# Strategic Planning: Collaborating with senior management to develop and implement operational strategies aligned with the organization's goals and objectives

• This may include identifying expansion opportunities, exploring new markets, and anticipating industry trends

# Communication and Collaboration: Effectively communicating with internal teams, stakeholders, and external partners

• This includes providing regular updates, coordinating cross-functional initiatives, and fostering collaboration to achieve operational goals

# Performance Monitoring and Reporting: Monitoring key performance indicators (KPIs) and preparing reports to assess operational performance

• This involves analyzing data, identifying trends, and making recommendations for improvement.

• Responsible for Delivering projects on given time line
• Update Directors regarding the progress of the project
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Coordinating with client for smooth process
• Handling different projects simultaneously
• Planning and executing features to promote the company with big banners
• Collaborate with Departments to identify future Project needs

• Role Responsibilities handled in TCS ion Assessment: - 1
• Played a Role as a Center Head and IT Manager
• Handling different types of Network Like LAN, WAN
• Responsible for conducting Defect free exam
• Worked closely with sales and marketing teams to identify opportunities for new client's acquisition
• Manage servers during online examination
• Perform all the technical activities during online examination
• Coordinate with management for conducting defect free exam
• Worked as an admin manager
• Worked as an inventory manager
• Complete responsibility of network
• Responsible for Managing team
• Conducted interviews
• Worked as a power auditor.