Account Manager supports client retention by managing accounts, resolving concerns, and keeping communication active across day-to-day service needs. Coordinates billing and invoicing procedures to help keep account operations organized and efficient. Uses strong client follow-up habits to maintain satisfaction across ongoing relationships.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Business Development Executive
Kuvira Cybernetics Private Limited
01.2023 - 06.2026
Cultivated relationships with new and existing clients, resulting in increased business growth.
Managed client accounts, enhancing satisfaction and retention of services.
Built relationships with clients, partners, and stakeholders, facilitating successful partnerships.
Researched customer feedback regarding products and services offered by the organization.
2023 – 06/2026(June 15th)
Accountant & Assistant. HR
Kuvira Cybernetics Private Limited
10.2021 - 01.2023
Managed financial records and reconciled accounts for Kuvira Cybernetics.
Facilitated budgeting and forecasting processes, contributing to financial accuracy.
Utilized accounting software to process invoices and track expenses efficiently.
Supported payroll processing, ensuring timely disbursement of employee compensation.
Managed accounts receivable and payable, reconciled bank statements, and prepared comprehensive financial reports.
10/2021 - 2023
Senior Process Associate – Payment Posting
AGS HealthCare, Vellore
01.2016 - 08.2020
Processed and posted medical insurance payments accurately by reviewing Electronic Remittance Advice (ERA), Explanation of Benefits (EOB), and payer guidelines, ensuring compliance and minimizing delays.
Identified payment discrepancies and performed reconciliations, collaborating with Accounts Receivable (AR) team to resolve underpayments and posting issues promptly.
Collaborated with medical billing, coding, and AR teams to streamline revenue cycle management, supporting timely claim processing.
01/2016 - 08/2020
Administrator
Grace Paramedical Institute, Vellore
09.2014 - 12.2016
Managed the end to end student admission process, including application verification, enrollment, documentation, and record maintenance.
Managed daily administrative operations, office coordination, scheduling, filing systems, and confidential document management to support smooth institutional functioning.
Coordinated admission guidance for students, parents, and faculty, addressing inquiries and enhancing communication effectiveness.
Prepared reports, official correspondence, and administrative documents using MS Office while maintaining accurate admission and office records.
Supported management in administrative planning, ensured compliance with institutional procedures, and contributed to overall office efficiency.
2014 – 2016, 09/2014 - 12/2016
Education
Master of Commerce -
Thiruvalluvar University
01-2014
Bachelor of Commerce -
Thiruvalluvar University
01-2012
Skills
Account management
Project management
Invoice management
Business development
Client relationship management
Lead generation
Sales pipeline management
Proposal writing
Contract negotiation
CRM software
Additional Information
Languages: English, Tamil, Hindi
Computer Skills: MS Excel, MS Office, accounting software, ERP systems, Canva, Adobe.
Professional Interests: Financial services, fund operations, accounting, business operations
Learning & Development: Online courses in business, finance, Excel, etc.
Personal Interests: Reading, painting, Movies.
Strengths: Attention to detail, analytical thinking, problem solving, coordination.
Availability: Immediate joiner.
Timeline
Business Development Executive
Kuvira Cybernetics Private Limited
01.2023 - 06.2026
Accountant & Assistant. HR
Kuvira Cybernetics Private Limited
10.2021 - 01.2023
Senior Process Associate – Payment Posting
AGS HealthCare, Vellore
01.2016 - 08.2020
Administrator
Grace Paramedical Institute, Vellore
09.2014 - 12.2016
Master of Commerce -
Thiruvalluvar University
Bachelor of Commerce -
Thiruvalluvar University
PROFESSIONAL EXPERIENCE HIGHLIGHTS
Collaborated with the team to design and improve the UI/UX of billing software.
Worked with developers to enhance user experience and software usability.
Participated in product testing and feature reviews before release.
Represented the company at business expos and industry events.
Demonstrated products and explained features to potential clients.
Engaged with prospects, generated leads, and supported business development activities.