Summary
Overview
Work History
Education
Core Competencies
Certification
Skills
Timeline
Generic

Arthur Michael

Senior HR Business Partner / Head of HR / People Leader
Bengaluru,Karnataka

Summary

Strategic HR Leader with 17+ years of global experience delivering high-impact people solutions across India, GCC, and APAC. Proven track record in scaling global capability centers (5X growth), designing talent architecture, and implementing HR tech frameworks across 3+ regions. Led organization-wide transformation across 3 continents, reducing attrition by 22% and improving engagement by 16%. Adept in HR strategy, digital HR, DEI, and stakeholder management across matrix organizations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

HR & Workplace Manager (Head of HR)

Pentland Brands
07.2021 - Current
  • Scaled India Global Capability Centre (GCC) 5X in 18 months by partnering with global leaders across Data, Tech, Supply Chain, and Finance, while building critical digital and martech capabilities from scratch
  • Drove HR transformation, including the creation of India’s C&B framework, Rewards & Recognition policy, and DEI strategy, aligning local initiatives with global benchmarks
  • Achieved 16% engagement uplift and 22% attrition reduction by implementing high-impact retention programs, referral-based hiring (48%), and talent development plans
  • Ensured 100% compliance with labor laws, automated SuccessFactors workflows (90% manual work eliminated), and executed office expansion projects seamlessly

HR Business Partner

Alyasra Foods Company
06.2018 - 04.2021
  • Developed and led HR strategy for 1300+ employees across Kuwait, KSA & UAE, managing all aspects of workforce planning, succession, and talent lifecycle
  • Automated performance appraisals and HRMS, introducing ESS and payroll modules, improving accuracy and processing time across 3 countries
  • Designed and rolled out GCC-wide competency framework, improving career pathing and workforce mobility across supply chain and sales functions
  • Managed HR shared services and led merger of Alyasra Foods & Fashion, ensuring 100% HR compliance and retention during transition

HR Manager

M.H. Alshaya Co W.L.L.
08.2014 - 06.2018
  • Provided HR leadership for 3,000+ employees across retail brands (H&M, Starbucks, Footlocker) by aligning talent strategies with aggressive regional expansion
  • Led revamp of talent mapping and succession planning frameworks across MENA; trained 100+ managers on disciplinary and people processes
  • Executed M&A integration and led HR delivery across stores, reducing attrition risks during post-acquisition phase
  • Developed new organizational structures aligned to brand strategy and drove employee engagement via quarterly action planning

Regional HR Business Partner

Xchanging Malaysia Sdn. Bhd.
10.2013 - 07.2014
  • Collaborated with business directors and TA teams to execute workforce plans, achieving hiring targets while building a diverse team comprising 15+ nationalities and 30% women
  • Reduced external hiring costs by increasing internal talent mobility through robust development programs, resulting in 10% internal fulfillment and significant cost savings
  • Led HR support for APAC operations, including the setup of call center teams for key clients across healthcare, financial, and learning services
  • Streamlined compensation benchmarking and executed targeted upskilling plans via external partners, enhancing talent retention and hiring competitiveness

Human Resource Business Partner

Citrix Systems Inc.
04.2011 - 10.2013
  • Tripled services business growth (Tech Support, Customer Service, Shared Services) in 2 years by driving strategic hiring, implementing Train-to-Hire programs, and integrating Cloud.com employees post-acquisition
  • Enhanced organizational effectiveness through L&D partnerships, performance management compliance (100%), and career framework redesign to support succession, mobility, and employee engagement

Manager

MACH India Pvt. Ltd.
01.2010 - 04.2011

Assistant Manager

Wipro Technologies
09.2008 - 12.2009

Senior Executive – Staffing

Cambridge Solutions Pte Ltd.
11.2006 - 09.2008

Education

Master of Science - Human Resource Management

University of Glamorgan (Universit of South Wales)
United Kingdom
04.2001 - 05.2005

Bachelor of Arts - Organizational Psychology

Christ College
Bangalore
04.2001 -

Core Competencies

  • HR Strategy
  • HR Tech
  • Talent & Engagement
  • Geographic Expertise
  • Compliance & Policy

Certification

Senior Executive Development Program

Skills

  • HR Strategy & Leadership : Talent Management, Workforce Planning, OD, Culture Transformation
  • Systems & Tech : SAP SuccessFactors, SharePoint, HRMS (KSA/UAE), Excel Dashboards
  • Compliance & Governance : PoSH, DEI Implementation, Local Labor Law (India, GCC), Audit Readiness
  • Tools & Analytics : HR Dashboards, Survey Tools, Engagement Trackers, Employee Self Service
  • Soft Skills : Stakeholder Management, Global Communication, Change Leadership

Timeline

HR & Workplace Manager (Head of HR)

Pentland Brands
07.2021 - Current

Senior Executive Development Program

01-2021

HR Business Partner

Alyasra Foods Company
06.2018 - 04.2021

HR Manager

M.H. Alshaya Co W.L.L.
08.2014 - 06.2018

Regional HR Business Partner

Xchanging Malaysia Sdn. Bhd.
10.2013 - 07.2014

Human Resource Business Partner

Citrix Systems Inc.
04.2011 - 10.2013

Manager

MACH India Pvt. Ltd.
01.2010 - 04.2011

Assistant Manager

Wipro Technologies
09.2008 - 12.2009

Senior Executive – Staffing

Cambridge Solutions Pte Ltd.
11.2006 - 09.2008

Master of Science - Human Resource Management

University of Glamorgan (Universit of South Wales)
04.2001 - 05.2005

Bachelor of Arts - Organizational Psychology

Christ College
04.2001 -

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Arthur MichaelSenior HR Business Partner / Head of HR / People Leader