Arti
Gurugram
Summary
Highly motivated and driven professional seeking a challenging and dynamic work environment to leverage knowledge and skills to their fullest potential. Committed to delivering exceptional results, thrives in fast-paced settings that foster growth and innovation. Passion for continuous learning, eager to contribute expertise to make a meaningful impact within the organization.
Overview
3
3
years of professional experience
Work History
Captain
Laidback Cafe
Gurgaon, Haryana
08.2023 - 03.2025
- Maintained compliance with company policies and procedures for food safety,
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Served consistent portions following recipes and control standards.
- Controlled food costs with help of manager and managed inventory.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Telecaller
Yakult
Gurugram, Haryana
Employee
Chaayos
Gurugram, Haryana
Receptionist
Sutra By Factory
Gurugram, Haryana
Senior Steward
Tuckinn Fresh Beer Café
Gurugram, Haryana
06.2022 - 06.2023
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Managed food resources, memorized orders, and coordinated customer service.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Bussed and reset tables to keep dining and work areas clean.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials, and took drink orders.
Food and Beverage Supervisor
TRIPPY TEQUILA
Gurgaon, India
01.2025 - Current
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Motivated staff to perform at peak efficiency and quality.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
10 th -
UP Board
12 th - undefined
UP Board
Skills
- Flexible timing
- Ability to work under pressure
- Team player
- Attention to safe food
- Effective communication
- Kitchen staff coordination
- Reservation coordination
- Item promotion
- Relationship building
- Effective customer upselling
Personal Information
- Husband's Name: Mr. Dileep
- Date of Birth: 05/07/97
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Hobbies and Interests
- Music
- Dancing
Disclaimer
I hereby declare that all the statements made above are true to the best of my knowledge.
Timeline
Food and Beverage Supervisor
TRIPPY TEQUILA
01.2025 - Current
Captain
Laidback Cafe
08.2023 - 03.2025
Senior Steward
Tuckinn Fresh Beer Café
06.2022 - 06.2023
Telecaller
Yakult
Employee
Chaayos
Receptionist
Sutra By Factory
12 th - undefined
UP Board
10 th -
UP Board