Arti Kumari Sharma
Public relationship officer , computer teacher and assistant librarian, Online English teacher
Kharagprasad,WB
Summary
SEEKING A POSITION IN THE EDUCATION SECTOR THAT ALLOWS ME TO LEVERAGE MY SKILLS, ABILITIES, AND EXPERIENCE FOR PROFESSIONAL GROWTH WHILE FOSTERING INNOVATION AND FLEXIBILITY. ASPIRE TO EXCEL IN MANAGEMENT WITH UNWAVERING DEDICATION AND HARD WORK.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Online English Teacher
Public Speaking And Training at Plant Spark
04.2025 - Current
- Developed and implemented engaging lesson plans tailored to diverse student needs, enhancing language acquisition and retention in virtual classrooms.
- Utilized various online teaching platforms and tools to facilitate interactive learning experiences, increasing student participation and motivation.
- Provided individualized feedback on assignments and assessments, fostering student improvement and confidence in language skills.
- Assisted students with goal-setting and provided guidance in developing personalized study plans for long-term success in English language proficiency.
- Utilized multimedia resources to enhance lessons and reinforce key concepts for better retention of knowledge.
- Conducted regular assessments to gauge student progress, adjusting instructional strategies to ensure effective learning outcomes for all levels.
- Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
- Worked with students between ages 5 years and 40 years on grammar, pronunciation and sentence construction.
Computer Science Teacher for Primary Classes I to 5
DON BOSCO SCHOOL KGP
04.2019 - 10.2024
- Developed and implemented engaging computer science curricula that incorporate hands-on projects and real-world applications to enhance student learning outcomes.
- Utilized various educational technologies, including coding platforms and simulation tools, to facilitate interactive lessons and foster a collaborative learning environment.
- Conducted assessments to evaluate student progress and adapt instructional strategies tailored to diverse learning needs, ensuring all students achieve their academic goals.
- Organized extracurricular coding clubs and competitions, promoting teamwork, problem-solving, and creativity among students while enhancing their enthusiasm for technology.
- Planned and implemented curriculum to teach up-to-date technology to [Number] students.
- Invigilated and graded projects, quizzes and examinations.
- Evaluated student progress through regular assessments, providing constructive feedback for continuous improvement.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
PRO and Admin
DON BOSCO SCHOOL KHARAGPUR
03.2019 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Assistant librarian
DON BOSCO SCHOOL KHARAGPUR
Kharagpur, WB
04.2023 - 08.2024
- Assisted in developing and implementing library programs that increased community engagement and literacy among diverse populations.
- Collaborated with team members to maintain accurate cataloging of library materials using integrated library systems, ensuring efficient access to resources.
- Trained and mentored new staff members on library policies, customer service protocols, and effective use of research databases.
- Conducted regular inventory audits of library collections to identify gaps and ensure availability of essential resources for patrons.
- Participated in strategic planning meetings to assess community needs, contributing insights that shaped future library initiatives and resource allocation.
- Maintained a welcoming environment for patrons by keeping the library clean, organized, and wellstocked.
- Selected age-appropriate materials for children''s programs to encourage early literacy skills development.
- Enhanced patron satisfaction by providing efficient, accurate, and friendly research assistance.
Customer Care Executive
TATA BUSINESS SUPPORT SERVICES
12.2009 - 05.2011
- Delivered exceptional customer service by effectively addressing inquiries and resolving complaints, ensuring a positive experience for every customer.
- Managed high-volume call traffic, utilizing CRM software to track interactions and maintain accurate records of customer engagements.
- Trained new staff on company policies, service protocols, and system usage, fostering a knowledgeable and efficient team environment.
- Assisted in maintaining product knowledge by regularly updating information on promotions, features, and services offered to customers.
- Collaborated with team members to implement process improvements that enhanced response times and streamlined support operations.
- Conducted quality assurance checks on customer interactions to ensure compliance with service standards and identify areas for improvement.
- Developed strong relationships with customers through effective communication, leading to increased loyalty and repeat business opportunities.
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
B.LIB.I.SC - Library Science
MAHARAJA AGRASEN HIMALAYAN GARHWAL UNIVERSITY
MBA - Human Resources Management
SIKKIM MANIPAL UNIVERSITY
B.SC (IT) - undefined
SIKKIM MANIPAL UNIVERSITY
Skills
Proficient in various software applications, including MS-Office
Accomplishments
Recognized as 'Star of the Month' for outstanding performance.
Interests
Listening to music
Dance
Artwork
Personal Information
- Father's Name: Mr. Nandlal Sharma
- Date of Birth: 01/06/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Dance , Art work and reading books
I can speak Hindi and english , but i am also learning bengali.
Timeline
Online English Teacher
Public Speaking And Training at Plant Spark
04.2025 - Current
Assistant librarian
DON BOSCO SCHOOL KHARAGPUR
04.2023 - 08.2024
Computer Science Teacher for Primary Classes I to 5
DON BOSCO SCHOOL KGP
04.2019 - 10.2024
PRO and Admin
DON BOSCO SCHOOL KHARAGPUR
03.2019 - 10.2024
Customer Care Executive
TATA BUSINESS SUPPORT SERVICES
12.2009 - 05.2011
B.SC (IT) - undefined
SIKKIM MANIPAL UNIVERSITY
B.LIB.I.SC - Library Science
MAHARAJA AGRASEN HIMALAYAN GARHWAL UNIVERSITY
MBA - Human Resources Management
SIKKIM MANIPAL UNIVERSITY
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