Arti Sahu
Senior Operator Cum Admin - L7
Kanpur
Summary
Detail-oriented Senior Operator Cum Admin - L7 with experience in Foxconn operations. Expertise in daily ticket approvals, expense reporting, customs & DGFT notifications, and management reporting. Strong in documentation, data management, and cross-functional coordination. Committed to delivering accurate, timely support to ensure smooth business operations.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Senior Operator Cum Admin - L7
Foxconn Hon Hai Technology India Mega
05.2024 - Current
- Oversaw daily operations, ensuring adherence to quality standards and safety protocols.
- Mentored junior operators, enhancing team efficiency and skill development.
- Implemented process improvements, reducing waste and increasing production output.
- Coordinated workflows across departments to optimize resource allocation and minimize downtime.
Senior Steward
Comfort Inn Insys - Choice Group Hotel
03.2024 - 05.2024
- Lead stewarding team, offering guidance and training to ensure adherence to Comfort Inn Insys & Choice Group Hotel standards, fostering exceptional service delivery.
- Maintain cleanliness standards across F&B areas, enforcing health regulations to safeguard reputation and guest satisfaction.
- Efficiently handle inventory and resources, minimizing waste and optimizing utilization for cost-effective stewarding operations.
- Collaborate with kitchen and dining staff to coordinate tasks, ensuring seamless workflow during peak hours, prioritizing guest satisfaction.
- Achievements/Tasks
F&B Supervisor
Sherlock Pub
05.2023 - 11.2023
- Efficiently led F&B team, fostering seamless operations, effective communication, and cohesive teamwork.
- Expertly managed guest relations, handling complaints tactfully, exceeding expectations, and enhancing satisfaction.
- Enforced standards rigorously, ensuring staff compliance with company guidelines, hygiene, and cleanliness protocols.
- Achievements/Tasks
F&B Supervisor
Lemon Tree Hotel
10.2019 - 05.2022
- Resolved complaints tactfully, exceeding expectations with empathy. Actively sought feedback to enhance guest experiences, fostering positive reviews.
- Directed F&B associates to ensure smooth operations and effective communication.
- Collaborated with management to allocate tasks and maintain a cohesive work environment.
- Collaborated with management to enhance inventory processes, ensuring efficient resource utilization and accuracy.
- Achievements/Tasks
F&B Associate
Lemon Tree Hotel
10.2018 - 10.2019
- Supported team in delivering exceptional F&B services, ensuring timely and efficient guest satisfaction.
- Aided in stock management and replenishment, ensuring accurate records and optimal resource utilization.
- Achievements/Tasks
Trainee
Capitol Hotel
04.2018 - 05.2018
- Participated in a holistic program at Capitol Hotel Bangalore, focusing on diverse hotel operations.
- Leveraged internship for professional growth, receiving mentorship and refining performance in hospitality.
- Achievements/Tasks
Education
International Hospitality Management - undefined
Eurindian Acadamy Of Hotel Management
Bangalore01-2018
Intermediate - undefined
NIOS
Skills
- Efficiency
- Adaptability
- Leadership
- Teamwork
- Communication
- Problem Solving
- Customer Satisfaction
- Standards Enforcement
- Complaint resolution
- Team training
Timeline
Senior Operator Cum Admin - L7
Foxconn Hon Hai Technology India Mega
05.2024 - Current
Senior Steward
Comfort Inn Insys - Choice Group Hotel
03.2024 - 05.2024
F&B Supervisor
Sherlock Pub
05.2023 - 11.2023
F&B Supervisor
Lemon Tree Hotel
10.2019 - 05.2022
F&B Associate
Lemon Tree Hotel
10.2018 - 10.2019
Trainee
Capitol Hotel
04.2018 - 05.2018
Intermediate - undefined
NIOS
International Hospitality Management - undefined
Eurindian Acadamy Of Hotel Management