Artisha Crabtree
Rushville
Summary
Adaptable professional with a versatile background in customer service and support roles. Recognized for exceptional attention to detail and ability to implement efficient processes, ready to contribute to enhancing operational effectiveness.
Overview
20
20
years of professional experience
Work History
Butcher Shop Assistant
Private Business
Connersville
06.2025 - Current
- Assisted in preparing and packaging various meat products for customer orders.
- Maintained cleanliness and organization of workstations and meat display areas.
- Supported customers by answering questions about meat selection and preparation methods.
- Operated equipment such as slicers and grinders safely and efficiently.
- Followed safety guidelines to ensure proper handling of tools and equipment.
Farm Manager
Self Employed
Rushville
05.2015 - Current
- Implemented safety protocols and training for farm workers and visitors.
- Coordinated with suppliers for timely delivery of seeds and feed products.
- Collaborated with staff to ensure adherence to sustainable farming practices.
- Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
- Established safety procedures and took action to minimize safety incidents on farm.
- Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
- Managed budgets and tracked expenses related to labor costs, production costs, fuel costs and more.
Assembly Line Worker
Container Craft
Connersville
08.2013 - 04.2015
- Operated assembly line machinery for efficient production processes.
- Inspected finished products for quality assurance and compliance.
- Collaborated with team members to meet daily production targets.
- Maintained a clean and organized work area to ensure safety.
- Followed standard operating procedures for assembly tasks and workflows.
- Adjusted machine settings according to product specifications during production runs.
- Ensured work areas were kept clean and organized at all times.
- Followed standard operating procedures while performing tasks on the assembly line.
- Recognized defective material and reported issues to management.
- Built and packaged products to comply with multiple work orders and deadlines.
CNA
Heritage House Nursing Home
Connersville
04.2011 - 08.2013
- Provided direct patient care and assistance with daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported patients with mobility and transferred them safely as needed.
- Maintained cleanliness and sanitation of patient areas and equipment.
- Documented patient care activities accurately in medical records.
- Assisted with medication administration under the supervision of nurses.
- Communicated effectively with patients, families, and healthcare team members.
- Trained new staff on caregiving procedures and facility policies.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
Call Center Representative
Issues and Answers
Connersville
01.2009 - 04.2011
- Managed high-volume inbound calls to resolve customer inquiries efficiently.
- Provided accurate product information and service details to customers.
- Collaborated with team members to ensure consistent service quality standards.
- Assisted in training new representatives on call handling procedures and systems.
- Utilized call center software to track and follow up on customer issues.
- Handled escalated calls by employing strong problem-solving techniques effectively.
- Maintained a positive attitude while addressing diverse customer concerns promptly.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Waitress
Stacks Pancake House
Connersville
02.2008 - 01.2009
- Provided excellent customer service to enhance dining experiences.
- Took accurate orders and communicated them to the kitchen staff.
- Assisted in training new waitstaff on restaurant procedures.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues promptly.
- Processed payments and managed cash register operations efficiently.
- Prepared and served beverages according to customer preferences.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
Crew Member
McDonald's
Connersville
07.2007 - 02.2008
- Provided exceptional customer service in fast-paced environments.
- Operated kitchen equipment and maintained cleanliness standards.
- Prepared food items according to established recipes and guidelines.
- Assisted team members in daily tasks and workflow coordination.
- Monitored inventory levels and restocked supplies as needed.
- Ensured compliance with health and safety regulations during operations.
- Communicated effectively with customers regarding menu options and specials.
- Collaborated with team members to improve service efficiency and quality.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Waitress
The Hot Pot Restaurant
Connersville
03.2005 - 07.2007
- Provided excellent customer service to enhance dining experiences.
- Took accurate orders and communicated them to the kitchen staff.
- Maintained cleanliness and organization of dining area and tables.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with kitchen staff to ensure timely food delivery.
- Prepared and served beverages according to customer preferences.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Associate of Science - Entrepreneurship
Ivy Tech Community College of Indiana
Richmond, IN06-2022
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
Richmond,INSkills
- Customer support
- Inventory management
- Process optimization
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Customer service
- Communication
Accomplishments
- Nominated for National Honor Society
- Deans list for 4 consecutive years
Timeline
Butcher Shop Assistant
Private Business
06.2025 - Current
Farm Manager
Self Employed
05.2015 - Current
Assembly Line Worker
Container Craft
08.2013 - 04.2015
CNA
Heritage House Nursing Home
04.2011 - 08.2013
Call Center Representative
Issues and Answers
01.2009 - 04.2011
Waitress
Stacks Pancake House
02.2008 - 01.2009
Crew Member
McDonald's
07.2007 - 02.2008
Waitress
The Hot Pot Restaurant
03.2005 - 07.2007
Associate of Science - Entrepreneurship
Ivy Tech Community College of Indiana
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
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