Arul Chandrabose
Coimbatore
Summary
Results-driven Operations Manager with expertise in inventory management and process improvement, skilled in enhancing team performance and ensuring customer satisfaction.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Operations Manager
Blessy Perfect WLL, Hamad town
Madinat Hamad
01.2023 - 12.2025
- Managed daily operations and workflow to ensure efficiency and productivity.
- Developed and implemented operational procedures to enhance team performance.
- Oversaw inventory management, ensuring stock levels met operational needs.
- Trained and mentored staff on best practices for operational tasks.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Planned delivery routing, team workflows, and promotional initiatives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Sales Manager
Blessy Perfect WLL, Kingdom of Bahrain
Madinat Hamad
01.2018 - 02.2020
- Developed marketing strategies to effectively promote new products and services.
- Executed daily responsibilities with accuracy and efficiency.
- Collaborated with diverse teams to achieve goals and resolve product-related issues.
- Delivered exceptional customer service through face-to-face interactions and phone conversations.
- Operated company vehicles to transport goods and personnel safely.
- Inspected vehicles regularly to ensure safety and compliance with regulations.
- Coordinated schedules with management to meet delivery timelines efficiently.
- Managed inventory levels to ensure optimal stock availability.
- Implemented inventory tracking systems for accurate stock control.
Customer Resolution Specialist
Hewlett Packard Enterprise
Bengaluru
01.2017 - 03.2017
- Assisted customers with inquiries and resolved issues promptly.
- Educated customers on product features and promotions effectively.
- Handled incoming calls and directed them to appropriate departments.
Education
Bachelor of Arts - Bachelors in Commerce
Jain University Arts Campus
Jayanagar, Bangalore03-2016
High School Diploma -
Campion Anglo Indian School For Boys
Tiruchirappalli03-2012
Skills
- Operations management
- Inventory management
- Process improvement
- Data analysis
- Policy implementation
- Customer relationship management
- Analytical thinking
- Employee training
- Communication strategies
- Content marketing
Languages
English
Native
Native
Tamil
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
French
Elementary (A2)
A2
Affiliations
- Footballer, Part of Multiple Football groups.
- Driving, Completed over 1,00,000 kms in personal driving.
Timeline
Operations Manager
Blessy Perfect WLL, Hamad town
01.2023 - 12.2025
Sales Manager
Blessy Perfect WLL, Kingdom of Bahrain
01.2018 - 02.2020
Customer Resolution Specialist
Hewlett Packard Enterprise
01.2017 - 03.2017
Bachelor of Arts - Bachelors in Commerce
Jain University Arts Campus
High School Diploma -
Campion Anglo Indian School For Boys