Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arul Raguramiah

IT Program Management
Bangalore,KA

Summary

Innovative Program Manager with proven track record in managing complex programs and delivering high-impact results in Supply Chain Management domain. Demonstrated leadership in leading cross-functional teams, program execution and process improvement engagements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.


Overview

23
23
years of professional experience

Work History

Senior Program Manager

Manhattan Assocaites
04.2016 - Current
  • Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
  • Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
  • Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
  • Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
  • Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
  • Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project's duration.

Senior Manager

Manhattan Associates
08.2010 - 03.2016
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed Warehouse Management solutions for leading US clients.
  • Held weekly meetings to review Product development plans and release goals
  • Provided strong leadership to enhance team productivity and morale.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Increased customer satisfaction with timely project deliveries and seamless communication.

Principal Software Engineer

Manhattan Associates
08.2002 - 12.2008
  • Focused on critical new features development for Warehouse Management solutions on the IBMi platform, ensuring alignment with business objectives and stakeholder requirements.
  • Maintained current and extensive knowledge of various programming languages.
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement and product innovation.
  • Increased customer satisfaction rates through diligent collaboration with cross-functional teams on feature development and bug resolution.
  • Streamlined team workflows with Agile methodologies, resulting in accelerated project completion times.
  • Mentored junior engineers to strengthen their technical skills and improve overall team efficiency.
  • Collaborated on hiring, retention and promotion of junior engineers.

Education

Master of Science - Software Systems

Birla Institute of Technology And Science
Pilani
04.2001 -

Skills

Change management

Agile methodology

Project leadership

Software development lifecycle

Computer skills

Team development

Training and development

Project planning

Process improvement

Cross-functional team leadership

Progress monitoring

Timeline

Senior Program Manager

Manhattan Assocaites
04.2016 - Current

Senior Manager

Manhattan Associates
08.2010 - 03.2016

Principal Software Engineer

Manhattan Associates
08.2002 - 12.2008

Master of Science - Software Systems

Birla Institute of Technology And Science
04.2001 -
Arul RaguramiahIT Program Management