Branch Head
- As a Branch Head Responsible for Branch Profitability and Business Growth
- Responsible for the administration and efficient daily operation of a full service branch office, including lending, Product sales, customer service and security and safety in accordance with the bank’s objectives
- Team building and Capacity Building among the Staff Members
- Conducting Daily Huddle Meeting to discuss daily plan and agenda for employees
- Adhere to bank policies and compliance
- Monitoring of GL and reconciliation of GL accounts daily basis
- Close monitoring and tracking of branch business figures and achieving the assigned business targets
- Monitoring the transaction in newly opened accounts, Monitoring daily exceptional reports
- Regularly meeting HNI customers and relationship building with them, addressing their issues
- Ensuring good customer service delivered, Distribution of work among staff for smooth operations
- Inculcate to the Staffs about Products, Process, Services
- Acquisition of new CASA / Term Deposits and arresting attrition in CASA figures engaging the staff members
- Ensure proper on -boarding of all new customers acquired
- Achieving sales target in Third party products Life Insurance, General Insurance, Health Insurance, Online Trading Account, Mutual Funds
- Sales and Processing of all Retail Asset Products – Home Loan, Car Loan, Mortgage Loan, Personal Loan
- Sales and Processing of Business Loans – Working Capital Loans, Commercial Loan
- Timely completion of Post Sanction works with respect to loans
- Monitoring of SMA accounts, Recovering the Dues in Loans account Avoiding the Accounts slip into NPA
- Achieving the Jewel Loan Business Targets, Promotion of Jewel loan products
- Timely renewal of OD/CC accounts,
- Engaging all staff members to contact top customers mapped to them, understand their requirements and generate leads for new business from them, deepening of funds to keep good CASA size
- Good House keeping of Branch and ATMs
- Timely closure of RBIA audit comments
- Assigning Leads to Sales Team , following up to convert them a business
- Monitoring Daily Sales Report