Summary
Work History
Education
Skills
Certification
Overview
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Arulkumar Selvaraju

Branch Banking Manager
Chennai

Summary

Well-qualified and result oriented banking professional with over 12 years of successful experience in positions of increasing responsibility and duties. Top-performer with track record of consistently meeting or exceeding sales goals and customer expectations. Team player with polished communication skills and rapport building.

Work History

Branch Head

Karur Vysya Bank Ltd
02.2020 - Current
  • As a Branch Head Responsible for Branch Profitability and Business Growth
  • Responsible for the administration and efficient daily operation of a full service branch office, including lending, Product sales, customer service and security and safety in accordance with the bank’s objectives
  • Team building and Capacity Building among the Staff Members
  • Conducting Daily Huddle Meeting to discuss daily plan and agenda for employees
  • Adhere to bank policies and compliance
  • Monitoring of GL and reconciliation of GL accounts daily basis
  • Close monitoring and tracking of branch business figures and achieving the assigned business targets
  • Monitoring the transaction in newly opened accounts, Monitoring daily exceptional reports
  • Regularly meeting HNI customers and relationship building with them, addressing their issues
  • Ensuring good customer service delivered, Distribution of work among staff for smooth operations
  • Inculcate to the Staffs about Products, Process, Services
  • Acquisition of new CASA / Term Deposits and arresting attrition in CASA figures engaging the staff members
  • Ensure proper on -boarding of all new customers acquired
  • Achieving sales target in Third party products Life Insurance, General Insurance, Health Insurance, Online Trading Account, Mutual Funds
  • Sales and Processing of all Retail Asset Products – Home Loan, Car Loan, Mortgage Loan, Personal Loan
  • Sales and Processing of Business Loans – Working Capital Loans, Commercial Loan
  • Timely completion of Post Sanction works with respect to loans
  • Monitoring of SMA accounts, Recovering the Dues in Loans account Avoiding the Accounts slip into NPA
  • Achieving the Jewel Loan Business Targets, Promotion of Jewel loan products
  • Timely renewal of OD/CC accounts,
  • Engaging all staff members to contact top customers mapped to them, understand their requirements and generate leads for new business from them, deepening of funds to keep good CASA size
  • Good House keeping of Branch and ATMs
  • Timely closure of RBIA audit comments
  • Assigning Leads to Sales Team , following up to convert them a business
  • Monitoring Daily Sales Report

Manager

Karur Vysya Bank Ltd
11.2017 - 01.2020
  • Monitoring overall branch operations
  • Authorization of Teller transactions
  • Customer Relationship Building and New Business Acquisition
  • Marketing and Sales of Liabilities and Asset Products
  • Cross selling of Third Party Products Life Insurance, General Insurance, Health Insurance, Mutual Funds, Trading Accounts
  • Regularly contacting customers and deepening the CASA books
  • Trade Finance and Forex Operations, Acquisition New Forex Clients and Sale of Forex Products, Building rapport with Forex Customers, Increasing Forex Revenue
  • Monitoring of GL entries and Tallying on daily basis
  • Work with regulatory compliance, Internal policies and procedures
  • KYC and AML compliances
  • As a Link Office Representative to RBI, Chennai Region, reporting all currency chests transactions and cash position to RBI daily through ICCOMS and E-Kuber
  • Monitoring RBI Current account transaction
  • Handling all RBI related communications
  • Monitoring Limit Expired OD accounts, Collecting Stock Statements from CC customers, arriving Drawing Power, Renewing SODA accounts
  • Following up with SMA and NPA customers and regularise the accounts.

Deputy Manager

AXIS BANK LTD
Salem
08.2016 - 10.2017
  • Forex Operations:
  • Processing Inward & Outward Remittances
  • Generation of Swift message and identify the customer transaction
  • Ensure that funds will be remitted to the customer account with TAT
  • Coordinate with RM’s & dealing room for better rate of conversion
  • Responsible for reconciliation of Nostro Accounts
  • Ensure that all the EXIM transactions are processed and regularized as per the guidelines of RBI
  • Processing of Inland and Foreign BG & LC
  • Processing of Retail transactions and loading of Travel currency cards
  • Monitor overall Trade Finance Operations, Ensure timely processing of all LC related documents, payments, Guarantees amendment Reports, Guarantees Inward and Outward application etc
  • Follow up of overdue bills and other regulatory returns CMS Operations :
  • Collection & Processing of LCC and UCC Clearing instrument
  • Ensured that timely pooling of funds within TAT
  • Hand-holding of (PayPro) payment software to the CMS clients, Adding new CMS clients to the business
  • Assisting in documentation and handholding part in Easy pay payment software for payment gateway to corporate clients
  • Reconciliation of pool account on daily basis.

Deputy Manager

AXIS BANK LTD
07.2010 - 07.2016
  • Taking care of all Teller transaction
  • Manages sales of bank products, New Business acquisition
  • Monitoring performance of Sales for optimal sales support
  • Generated new business through presentation of bank products to customer and follow-up
  • Provide loan counselling to clients, and add Retail Asset business to bank
  • Ensure best customer services is delivered to the customer and take every opportunities to convert them into a business
  • Contacting the customers in the mapped portfolio regularly and deepening the funds and increasing the Wallet size of the portfolio
  • Building strong customer relationship and earn Trust of customer, do financial advisory service and cross sell investment products and Insurance products
  • Advising and sale of Forex Products to customers
  • Preventive complaint management
  • Regular monitoring and compliance activities, Adhering to the Regulatory guidelines
  • Maintaining the Stocks of Inventories item
  • Assisting Auditors during the Branch Internal Auditing and rectifying the observations made during the course of audit
  • Monitor large cash transactions & adhering to KYC norms.

Education

MBA - Finance, Marketing

Bharathiar University

BE - Electronics and Communications Engineering

KSR College of Engineering, Anna University

Skills

Business Development

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Certification

IRDA certified for sale of Insurance products

Overview

12
12
years of professional experience
39
39
years of post-secondary education
5
5
Certificates
1
1
Language
Arulkumar SelvarajuBranch Banking Manager