Arulkumar Palanivel
Vice President, Quality Assurance & Compliance Testing
Chennai
Summary
Strategic and results-driven Compliance, Financial Crime, and Quality Assurance leader with 12+ years of progressive experience across global banking and fintech institutions including BNY, PayPal, and Barclays. Proven expertise in Financial Crimes Compliance (FCC), Quality Assurance (QA), Control Testing, AML, KYC, SAR, Sanctions, ABC, ATE, TPG, and global regulatory adherence. Currently serving as Vice President at BNY, leading enterprise-wide financial crimes and compliance testing programs, owning annual planning, scoping, stakeholder management, remediation governance, and regulatory alignment.
Overview
13
13
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Vice President – QA & Compliance Testing
BNY
07.2023 - Current
- Lead enterprise-wide Quality Assurance and Compliance Testing covering FCC, AML, KYC, SAR, Sanctions, ABC, ATE and Transaction Monitoring processes.
- Own annual planning, risk-based scoping, scheduling, and resource allocation.
- Execute end-to-end control testing lifecycle including design and operating effectiveness, reporting and closure.
- Partner with BCOs, MLROs, Compliance Heads, and Internal Audit for remediation governance.
- Oversee QA and control testing methodologies aligned to audit standards and regulatory requirements.
- Present testing outcomes and emerging risks to senior management.
- Lead and mentor QA and Control Testing teams.
Internal Consultant & Audit
PayPal Holdings Inc
03.2016 - 07.2023
- Led and mentored a 20-member Fraud Prevention and Limitations Risk Operations team.
- Designed and implemented fraud prevention programs and automation.
- Partnered with global product teams for fraud reduction and SLA adherence.
- Directed loss mitigation initiatives and risk audits.
- Orchestrated high-impact projects including travel industry and merchant behavior analysis.
- Developed Rewards & Recognition programs boosting productivity.
- Transitioned multi-site projects with superior performance.
Quality Control Analyst
Barclays
02.2013 - 02.2016
- Conducted quality control reviews of payment processing.
- Delivered training and real-time guidance to operations teams.
- Participated in UAT to validate system and process enhancements.
- Analyzed quality trends and authored root cause analysis reports.
- Authorized final payment stages ensuring controls were completed accurately.
Education
Master of Business Administration - Finance & Marketing
SNS Business School
Coimbatore12.2012
Bachelor of Commerce - Computer Applications
Government Arts College
Dharmapuri07.2010
Skills
Financial Crimes & Compliance
Regulatory Compliance
AI & Automation Strategy
Anti Money Laundering (AML)
Anti Bribery and Corruption (ABC)
Anti Tax Evasion (ATE)
Sanctions
Third Party Governance (TPG)
Suspicious Activity Reporting (SAR)
Customer Due diligence (CDD)
Enhanced Due Diligence (EDD)
Internal Audit Support
Project & Change Management
Team Building & Leadership
Stakeholder & Audit Engagement
Issue Management
Certification
CIBOP – Certified Investment Banking and Operations Professional, Imarticus Learning, Chennai.
Accomplishments
- Built AI-driven QA tools adopted by 100+ users improving accuracy and efficiency.
- Designed AI agents and digital employees for compliance testing delivering significant productivity gains.
- Successfully supported multiple regulatory and internal audits with zero critical observations.
Timeline
Vice President – QA & Compliance Testing
BNY
07.2023 - Current
Internal Consultant & Audit
PayPal Holdings Inc
03.2016 - 07.2023
Quality Control Analyst
Barclays
02.2013 - 02.2016
Master of Business Administration - Finance & Marketing
SNS Business School
Bachelor of Commerce - Computer Applications
Government Arts College