Interested in sports
Arulmozhi B
ASSISTANT MANAGER-SALES
Gummidipoondi
Summary
Diligent with strong background in managing sales teams and driving customer satisfaction. Successfully implemented strategies to boost sales and enhance client relationships. Demonstrated leadership and communication skills, fostering collaborative team environment.
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in my position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Senior –Export Sales Officer department
Western Thomson India Limited
02.2009 - Current
- Customer Satisfaction /On time delivery
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
- Mail and telecom communication to our Export customer.
- Proper Export documents maintained.
- Recruitment Customers portal handling, Orders, New quotes, Payment related.
- Coordinating with Logistics management.
- Coordinating with CHA, customs & freight basis air/sea mode.
- Coordinating in salary fitments, issuing offer letters and completing joining formalities.
- Customs records maintenance and Export related Docs process Management
- Draw Back declaration, EPCG License, LUT renewal..etc…..
- Training and Development.
- Development marketing values to our customer.
- Preparation of customer forecast based on our monthly requirement plan as per budget.
- Preparation of Return filing & organized excise audits .etc...
- Customers Visit Meeting handling & Evaluation.
- Preparation and Maintenance of DBK , & Customs records each shipments.
- Payroll
- Monthly planning Process
- Preparation of sale orders and send to customer.
- Performance Appraisal
- Coordinating with Department Heads for directly reporting..
- Collecting and summarizing the Monthly export orders to our customers.
- Industrial Relation / Counseling
- Handling daily Planning meeting, Monthly & Weekly meetings & audits.
- Coordinating Disciplinary proceedings like issuing show cause customer notice/ excise renewal papers, warning letters.
- Weekly twice telecom with our customers .
- Customers Relations and execution
- Export customers deal with good relationship with our customers.
- Handling Politely and talented speak to our customers.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated operations with other emergency service groups.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
- Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sales Manager
WESTERN THOMSON GROUP
02.2008 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
Central excise department
Western Thomson India Limited
06.2007 - 02.2009
Education
M.Sc - Mathematics
Annamalai University
ChennaiB.Sc - mathematics
Madras University
Minjur05.2007
Skills
Skilled in fundamental computer operations
Accomplishments
- Most of Export customers handled & in Western Thomson India Ltd. (WTI).
- Mail & telecom conversion to be very excellent in WTI.
DECLARATION
I hereby declare that all the information furnished above in the curriculum vitae is true to best of my knowledge and belief. Date: B.Arulmozhi. Chennai. Candidate Signature.
ABOUT COMPANY
Western Thomson India Ltd., (WTI) is India’s manufacturers of automotive Thermostat for all OEM in India & world’s largest manufacturers of tractor Thermostat. WTI is a TS16949 & ISO 14001 Certified Company.
DUTIES AND RESPONSIBILITIES
- 1. Must be familiar with day-to-day activities of customer satisfaction & responsibilities.
- 2. Assist in production planning & dispatch activities
- 3. Management of order acceptance, Export invoice, Packslip, A.R.E with EP copy, dispatched to airport, documents followed and submit, Payment follow ups relations.
- 4. Marketing development & approach to our customer order wise related etc.
- 5. Following to Purchase, production & Storage and day to day operation for our production related...
- 6. Most of countries Export customers handled, JAPAN, AUSTRALIA, UK, USA, UKRAINE, ITALY, GERMANY, TAIWAN, BELGIUM, VOLVO RANCE, SWEDEN, TAIWAN, MALAYSIA, SINGAPORE…etc
- 7. Generation of invoices /A.R.E copy /Annuxue-19 submit to local range excise office.
- 8. Invoicing, Sale order, central excise related papers, payment preparation and closing of bills, Supplementary invoices, advances, etc., in ERP environment
- 9. Capable of meeting organizing / co-ordination / assisting to conduct customers and management meetings with SMC persons.
- 10. Export customer related problems convey to our management. (Voice of Customers).
- 11. Capable of all Export related Works.
- 12. Maintaining / bargaining for Excise & Export act documents
- 13. Familiar knowledge for EXPORTS , IMPORTS & CENTRAL EXCISE…related sales and other all factory based activities.
- 14 Also internal programmes/Audits will be done .
Interests
Timeline
Senior –Export Sales Officer department
Western Thomson India Limited
02.2009 - Current
Sales Manager
WESTERN THOMSON GROUP
02.2008 - Current
Central excise department
Western Thomson India Limited
06.2007 - 02.2009
M.Sc - Mathematics
Annamalai University
B.Sc - mathematics
Madras University