Operating system( All version)
Arulpandiyan A
Computer Operater
Vellore,TN
Summary
Results-driven Toll Supervisor and Data Entry Supervisor with proven expertise in team leadership and process optimization. Achievements include reducing toll wait times and enhancing data accuracy through effective staff training and quality control measures.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Toll Supervisor
Jamli Toll Pllaza
03.2025 - 03.2026
- Supervised toll collection operations to ensure compliance with established procedures.
- Trained and mentored new staff on toll processing systems and customer service standards.
- Monitored traffic flow and resolved operational issues to enhance efficiency at toll plaza.
- Implemented process improvements that reduced wait times for vehicles entering the toll plaza.
- Coordinated daily schedules and workloads for team members to optimize resource allocation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored front areas so that questions could be promptly addressed.
- Reducated wait times at toll booths by optimizing traffic flow through strategic lane assignments and efficient staffing.
- Oversaw toll collection operations, ensuring accuracy and efficiency in cash handling processes.
- Trained and mentored new staff on operational procedures and customer service standards.
Data Entry Supervisor
Daimler India Commercial Vehicles (DICV)
08.2022 - 02.2025
- Supervised data entry team, ensuring accuracy and efficiency in processing large volumes of information.
- Developed training materials and conducted workshops for new employees on data entry best practices.
- Implemented quality control measures to enhance data integrity and reduce entry errors significantly.
- Coordinated workflow between departments to optimize data collection processes and improve turnaround times.
- Streamlined reporting procedures, enhancing visibility of key metrics for upper management review.
- Oversaw timely completion of projects by setting clear objectives, monitoring progress, and addressing any roadblocks or personnel issues.
- Audited production reports, tracking data entry and processing errors.
- Developed training programs for new employees, fostering a culture of continuous improvement.
- Managed scheduling and task assignments to optimize team performance and productivity.
Education
B.E - Computer Science And Engineering
Annamalaiar College of Engineering
Tiruvannamalai, India 04.2001 -
Skills
Accuracy and precision
Database maintenance
Employee evaluation
Report generation
Staff development and training
Team leadership
Software
All Software installation
Excel Basic Formulas
MS office Advanced
Timeline
Toll Supervisor
Jamli Toll Pllaza
03.2025 - 03.2026
Data Entry Supervisor
Daimler India Commercial Vehicles (DICV)
08.2022 - 02.2025
B.E - Computer Science And Engineering
Annamalaiar College of Engineering
04.2001 -
Languages
English
Beginner (A1)
Tamil
Advanced (C1)