ARUL PRAKASH THANKAPPAN
Chennai
Summary
In quest of senior level assignments in Sales, Operations with an organization of repute.
Dynamic change-agent skilled in repositioning organizations to achieve operational excellence. Delivered dramatic improvements in market positioning, and business growth. Consistent success in maximizing corporate performance; driving growth, generating revenues, capturing market share, and enhancing the value in domestic markets. Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director – Sales
Wittur Elevator Components India Pvt. Ltd.
2019.06 - Current
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Position and Maintain WITTUR as top elevator component brand in the country and other areas of operation
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Implementing the strategy for long term and short-term sales target.
- Worked closely with product teams to understand customer needs and requirements.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Working with Product development and R&D to ensure customer requirement are met
- Budgeting and Forecasting
- Market analysis Coordinating between Supply chain, Operation and Finance for the smooth function of organization.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Communicated product quality and market comparisons by creating sales presentations.
- Significant Highlights: Best Salesperson 2021 Best Salesperson 2022 Best Salesperson 2023
Senior General Manager – Operations
Fujitec India Pvt. Ltd.
2016.04 - 2019.05
- Achieving the business result for western region for the company
- Identified and recommended areas for improvement in processes with targeted solutions.
- Communicated with key account contacts, responded to complex customer needs and consulted partners to boost sales among valued customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager – Major projects
Fujitec India Pvt. Ltd.
2015.06 - 2016.06
- Major Projects speed greater than 4 mps with order value greater than INR 25 CR Meeting the customer, understanding the project, providing Vertical transportation solution, traffic analysis
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Following with all India on major projects & Providing solution to customer on product and service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developing major accounts Project Secured-Adhiraj – Samyama & VR Mall.
Head Operations – Tamil Nadu & Kerala
Fujitec India Pvt. Ltd.
2012.07 - 2015.05
- Understanding the product & client requirement strategizing sales & driving the sales team
- Achieving the monthly sales target Project schedule monitoring & project cost monitoring & achieving positive margin in installation cost
- Generating revenue in maintenance & repair Significant Highlights: Best Region for 2014 Best Region for 2013 Delivering the highest completion for consecutive years 2013& 14 Retaining the existing customer for repeat business
- Ensured smooth handling & completion of projects like Prestige Vijaya Mall & Ramanujan IT City
- Reducing the outstanding amount for the branch.
- Assisting HRD in recruiting the right person for the company
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Instrumental in streamlining Safety& quality process at site.
Head Operations – Chennai
Schindler India Pvt. Ltd.
2005.03 - 2012.07
- Sales Engineering Understanding the requirements of the clients.
- Driving the team to analyse latest Competitor trends and providing valuable inputs for fine tuning sales & marketing strategies, participating in the promotional activities for the new product launch
- Project Management Managing activities right from the conceptualization stage to the execution; involving finalization of technical specifications, procurement, scheduling, progress monitoring, erection, testing & commissioning, site management, workforce planning; establishing project review, monitoring, and status reporting procedures to accurately report progress of the project to the stakeholders and end user.
- Service Operations ,exploring potential business avenues for spare parts, meeting pre-set revenue, collection & profitability targets; Managing after sales service of professional products range, post-sale service operations ensuring customer satisfaction and business retention
- Played a key in increasing sales by 100%; recognized as the Best Branch overall in 2009
- Recognized as the best Branch in Installation achieving the target in 2009
- Best Branch in Price Development in 2010
- Held the distinction of being awarded as the Best Salesperson of the Year in 2006
- Bagged prestigious order of Chennai Airport Expansion
- Instrumental in streamlining Safety process at site
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Self-motivated, with a strong sense of personal responsibility.
Sales Engineer
J. A. Zayani & Sons, Bahrain, OTIS Elevator Division
1999.11 - 2005.02
- Significant Highlights: Successfully increased the market share of Otis through effective promotions in 2003 and 2004
- Honour of winning an order for the Sh Isa Library for Otis Elevators
- Bagged an order of BD 100,000 for Facade Hoists Equipment from Zamil Towers
- Played a key role in commissioning and handing over of twenty-six projects involving diverse types of elevators i.e
- High-Speed Machine above Lift, Hydraulic Lift, Basement Drive Machines and Machine below Equipment’s; some of the major installation conducted were Arab Bank, Dana Mall, Delmon Tower and Riffa Palace
- Instrumental in handling preventive maintenance, service calls and troubleshooting of seventy-two elevators with diverse types of drives and controllers.
Sales &Service Engineer
E. C. E. Industries Limited, Elevator Division
- 1999.11
Education
Advance Strategy Management Program - Strategy
IIM
Kozhikode, India09.2024
Advance Diploma in Business Administration - Sales And Marketing Education
Welingkar Institute
Mumbai, India09.2018
B.E. - Electrical, Electronics Engineering Technologies
Karunya Institute of Technology
Coimbatore, India07.1998
Skills
- Sales & Business Development
- Operation management
- Key Accounts Management
- Pricing & Negotiation
- Contracts Management
- Business Development
- Strategic Planning
- Profit Centre Management
- Team Management
- Revenue Expansion
- Customer orientation
Accomplishments
2006 - Best Sales Person
2009 - Best Branch Runner up.
2009 - Best branch Installation.
2010- Best Branch Price Development
2013- Best Branch
2014 - Best Branch
2021- Best Sales Person
2022- Best Sales Person
2023- Best Sales Person
Certification
- Sales, Dale Carnegie, 2005
- Effective Productivity, Leadership Management International, 2008
- The Power to Change, Grid International, 2009
- The Great Leaders, Franklin Covey & Stephen Covey, 2014
Languages
English
Hindi
Tamil
Malayalam
Personal Information
Date of Birth: 11/16/75
Training
Thermal Power Station, Tuticorin
Timeline
Director – Sales
Wittur Elevator Components India Pvt. Ltd.
2019.06 - Current
Senior General Manager – Operations
Fujitec India Pvt. Ltd.
2016.04 - 2019.05
General Manager – Major projects
Fujitec India Pvt. Ltd.
2015.06 - 2016.06
Head Operations – Tamil Nadu & Kerala
Fujitec India Pvt. Ltd.
2012.07 - 2015.05
Head Operations – Chennai
Schindler India Pvt. Ltd.
2005.03 - 2012.07
Sales Engineer
J. A. Zayani & Sons, Bahrain, OTIS Elevator Division
1999.11 - 2005.02
Sales &Service Engineer
E. C. E. Industries Limited, Elevator Division
- 1999.11
Advance Strategy Management Program - Strategy
IIM
Advance Diploma in Business Administration - Sales And Marketing Education
Welingkar Institute
B.E. - Electrical, Electronics Engineering Technologies
Karunya Institute of Technology
- Sales, Dale Carnegie, 2005
- Effective Productivity, Leadership Management International, 2008
- The Power to Change, Grid International, 2009
- The Great Leaders, Franklin Covey & Stephen Covey, 2014
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