ARULSELVAN KATHIRMANI
NAMAKKAL
Summary
Accomplished Sales Manager with extensive experience at Royal Enfield Gobichettipalayam, recognized for effectively managing sales pipelines and consistently achieving ambitious objectives. Proven leader in guiding teams to surpass monthly targets through strategic planning and optimal resource allocation, while enhancing methodologies and fostering strong customer relationships. Expertise in administrative management from tenure at Eagle Motor, focusing on office efficiency, staff performance monitoring, and payroll processing. Committed to driving business growth and customer satisfaction through innovative strategies, exceptional communication, and negotiation skills that cultivate long-lasting client partnerships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Sales Manager
MSV Motors(ROYAL ENFIELD)
05.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Sales Manager
Eagle Motor (ROYAL ENFIELD)
12.2019 - 03.2025
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Led sales team towards achieving quarterly sales targets through strategic planning and effective resource allocation.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Optimised sales methods to best acquire, develop and retain customers.
- Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
- Developed and implemented innovative sales strategies, increasing market share and profitability.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Conducted comprehensive training sessions for sales staff, enhancing their product knowledge and sales techniques.
- Used Facebook, Instagram and YouTube to promote products and events.
Administrative Manager
Eagle Motor (ROYAL ENFIELD)
01.2017 - 11.2019
- Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
- Monitored staff performance and developed improvement plans.
- Managed front desk team and helped promptly resolve workday issues to back up employees.
- Cultivated a positive work environment, fostering teamwork and encouraging open communication among staff.
- Managed office policies and procedures to achieve continuous improvement in customer experience and office efficiency.
- Managed payroll processing for the office, ensuring accurate and timely salary payments to all employees.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
Education
Bachelor of Science - COMPUTER APPLICATION
SSM COLLEGE OF ARTS AND SCIENCE
KOMARAPALAYAM01.2014
Skills
- Relationship Management
- Sales techniques
- Sales reporting
- Customer relationship building
- Sales training
- Target achievement focus
- Product presentation
Certification
- Diploma in accounting management
- Diploma in desktop publishing
LANGUAGES
Tamil: C2 Proficient
English: B1 Intermediate
HOBBIES AND INTERESTS
BIKE RIDING, PLAYING CRICKET, READING BOOKS
Timeline
General Sales Manager
MSV Motors(ROYAL ENFIELD)
05.2025 - Current
Sales Manager
Eagle Motor (ROYAL ENFIELD)
12.2019 - 03.2025
Administrative Manager
Eagle Motor (ROYAL ENFIELD)
01.2017 - 11.2019
Bachelor of Science - COMPUTER APPLICATION
SSM COLLEGE OF ARTS AND SCIENCE