Arun .

Motivated professional with two years of experience in compliance, audits, query resolution, and escalation management seeking challenging roles in Operations. Eager to leverage analytical skills and leadership acumen to optimize processes and enhance productivity.

• Launched a new operational process in the Australian marketplace and developed SOPs, trained associates, collaborated cross-functionally to streamline listing, improve seller experience, and achieve significant GMS impact.
• Led the initiative which lead to the development of LLM model based tool that automated document review process to increase efficiency and accuracy. Spearheaded tool development, UAT, and collaboration with multiple stakeholders to reduce manual effort and streamline document validations.
• Developed Project Initiation Framework through SharePoint interface, resulting in improved transparency, accountability, and efficiency. Streamlined idea submission, automated approvals, and centralized project data to expedite initiation and empower decision-making.

• Awarded Ace of Spades for exceptional performance and recognized with the Consistency Award for maintaining a consistently high level of performance.
• Awarded the Beyond Award in recognition of exceptional initiatives and projects that have demonstrated measurable, positive impact.