MS Office
US Payroll Associate
· Responsible for handling 4800 employees payroll for weekly, bi-weekly and monthly period through SAP system.
· Responsible for day-to-day management, resource planning and work allocation to meet agreed SLA
· Responsible for creation of Critical & operational KPI’s reports & Dashboards for client’s management review.
· Maintaining the payroll system by considering all actions such as hiring, transfer, and termination.
· Check payroll figures for Accuracy and necessary approvals. Investigate and correct payroll discrepancies before finalizing payroll.
· Verified timekeeping records and handle any discrepancies with employees (Time sheet Validation).
· Maintaining and handling confidential employee database records and updating as per requests from employee.
· Ensure all employees are paid on time and they receive accurate pay slips.
· Periodic reviews of internal tax records, reducing errors related to discrepancy in tax benefits.
· Provide business ideas which help process improvements & client value benefits.
· Handle client escalations identify root cause & implement action plans to mitigate the issues & risks in future.
· Responsible for conducting Audit mechanism in the process to arrest error and ensuring the quality of transactions.
· Responsible for creating Standard Operating procedure for the process and capturing of new updates in the process and coaching the team.
· Review new hires, terminations, status changes, tax changes, deductions, rate changes, retroactive adjustment, special pay etc.
· Research and set up new tax jurisdictions for payroll tax filing.
· Collaborate with internal / external partners who also support the business function.
· Provide prompt, friendly, and efficient customer service to employees who have questions regarding their pay, deductions and /or the payroll process.
· Good logical and analytical skills
· Conducted payroll audits and reconciliations to ensure accuracy of payroll processing and adherence to payroll policies.
· Prepared and analyzed payroll reports, including payroll summary, tax liability, and benefit reports, for management and accounting purposes.