Arun Bijjaragi

● Collaborate with stakeholders to gather requirements, define project scope, and ensure successful Workfront implementation.

● Designed custom forms for marketing plan & briefs.

● Developing and maintain custom objects, workflows, and reports to meet specific business needs and improve project visibility.

● Integrated Workfront with other business systems such as AEM, AJO, Photoshop, Salesforce, Jira, Microsoft Outlook, Gmail to streamline data flow and improve efficiency.

● Created dashboards and reports that provided actionable insights, increasing stakeholder visibility into project progress

● Responsible for handling Zenoti system as Software as a service (SAAS) for clients

● Understanding and analysing Medspa industry process for the clients on board

● Preparations for best-in-class presentations and demonstrations to prospects/ partners, based on the actual pain points/ challenges specific to North America region

● Preparation of custom designed solutions Statement of Work that will include integration with other modules and provide unique value proposition for each customer

● Implementation Life Cycle/ Project Plan: Requirement gathering & analysis, Data preparation, Kick-off & Business review, Stage/ Live setup, UAT, Go-Live readiness & validation, Digital Forms, Webstore for online booking, Customer Mobile Application (CMA), Client signoff, Support & adoption post Go-Live and Handover to support/ customer success

● Tools used: Zoom Tool, Basecamp, Salesforce, Jira, GuideCX

● Responsible for handling Transport Management System (TMS) & Procurement projects

● Preparations for best-in-class presentations and demonstrations to prospects/ partners, based on the actual pain points/ challenges specific to each region

● Preparation of custom designed solutions (Statement of Work & Functional Design) that will include integration with other modules and provide unique value proposition for each customer

● Understanding and analysing various industry process/ Market/Competition

● Share Best practices with cross-functional team members

● Conduct workshops and trainings

● Execute elements of the overall operations category strategy to ensure service delivery improvements.

● Perform category management including supplier relationship management, General contracting, performance and risk management, Price benchmarking & Market Study.

● Work with the Projects team for understanding the service spend and identifying opportunities to increase quality and improve value for money.

● Preparing proposals, requesting quotes, and negotiating purchase terms and conditions.

● Run Request for Information (RFI)/ Request for Proposal (RFP)/ Request for Quote (RFQ) process for customers

● Handling Bids - Inviting quotes from vendors and choose the best suitable quote

● Setting up of contracts & managing the same throughout their active term

● Resolving contract disputes [if any]

● Handling any issues & ad-hoc queries that might arise during the contract term & working with the vendor to resolve the same.

● Assist in negotiating price & contract terms for continuous & in time supply of the materials.

● Successfully implemented projects for JK PAPERS, PEPSICO, AKZONOBEL, JCB, BHARATHI CEMENTS, CAPITAL FOODS & SHAHI EXPORTS.

• Negotiated contracts with vendors, securing favorable terms that reduced overall project costs while maintaining quality standards.
• Actively participated in industry conferences and networking events, staying up-to-date on emerging trends in implementation strategies.
• Reduced client onboarding time through effective communication and coordination with cross-functional teams.
• Partnered with clients to define clear objectives, ensuring alignment between expectations and deliverables throughout the project lifecycle.
• Maintained detailed project documentation for each implementation, facilitating seamless knowledge transfer and future reference.
• Responsible for handling MoveInSync commute system as Software as a service (SAAS) & Full Stack (E2E Operations) for clients.
• Successfully implemented projects for CREDENCE RESOURCE MANAGEMENT, IBM, EXXONMOBIL, NEXTGEN HEALTHCARE, NTTDATA, LOGMEIN & VEE TECHNOLOGIES.

• Inspected changes before client performed user acceptance testing.
• Developed customized solutions tailored to each client''s unique needs, boosting user experience while driving results-oriented outcomes.
• Served as primary point-of-contact for troubleshooting inquiries from both internal team members and clients.
• Reduced downtime and improved overall system performance by conducting regular maintenance checks and implementing necessary updates.
• Responsible for handling EFMFM commute system as Software as a service (SAAS) for clients.
• Successfully implemented projects for EXL, SHELL, GENPACT, SOPRA STERIA, AON and ADP

• Consistently met project deadlines by employing efficient time-management skills while maintaining a strong focus on quality assurance.
• Improved website performance with thorough browser compatibility testing and resolving cross-browser issues.
• Enhanced user experience by designing and implementing responsive web layouts for desktop and mobile platforms.
• Evaluated emerging web development frameworks and libraries for potential adoption into the company''s technology stack.