Satish
Gurgaon
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Manager
DTDC Express Limited
2022.04 - Current
- Planning and execution of the new business setup of 3PL and cost/commercial preparations, and finalization.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track material movements.
- Built a motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Kept corporate departments and customers updated on critical shipments.
- Managed over 6.5 L in inventory and 103 employees in 1.12 L square feet in Bilaspur and 37.5 K square feet in New Delhi, warehouses at two different locations.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Handled day-to-day 5K shipping and 5K receiving per day.
- Process development to reduce warehouse operation costs and improve productivity.
Assistant Manager
DTDC Express Limited
2020.11 - 2022.03
- Leading complete warehouse operations of 5 different clients.
- Ensure to achieve SLA, CPTs in all processes (inward, inventory outward, RTO/CIR).
- Ensure that inventory gets live on marketplaces like Amazon, Flipkart, Snapdeal on time and gatepasses are created against rejection timely.
- All B2C / B2B orders get processed timely to maintain account health.
- Ensure to process all RTO/CIR shipments within 48hours after receiving to raise dispute with respective marketplace timely (If any).
- Conducting PIV regularly to maintain System V/S physical inventory accuracy.
- Conducting daily team meetings on capacity V/S throughput.
Senior Executive
DTDC Express Limted
2019.04 - 2020.10
- Leading Inbound & Outbound operations for 5 different clients, (Paytm, Club factory, Ez-mall, Shopclues.)
- Ensure all Fresh Inbound and RTO shipments get processed and putawayed within 12
hours of receiving. - Team/shift planning. Manpower planning during sale periods.
- Coordinating with CRM team for all error / disputed orders / shipments to get timely resolved.
- Providing training / motivate team to achieve their targets and providing training to the ground staff on packaging to improve process / efficiency.
- Providing resolution / RCA on client’s query timely, to reduce escalations.
- Maintaining 5S on floor.
Education
Bachelor of Arts - Mathematics
Motilal Nehru College Delhi University
New Delhi03.2015
Dimploma - Computer Networking
Institute of Application And Computer Management
Gurgaon03.2012
12th -
Govt. Senior Secondary School
Gurgaon03.2010
Skills
- Staff Management
- Project Management
- Verbal and Written Communication
- Customer Relationship Management
- Team Leadership
- Budgeting and Cost Control
- Time Management
- Employee Training
- Productivity Performance
- Budget Controls
- Shrinkage Prevention
- Technical Proficiency
- Plan Projects
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Manager
DTDC Express Limited
2022.04 - Current
Assistant Manager
DTDC Express Limited
2020.11 - 2022.03
Senior Executive
DTDC Express Limted
2019.04 - 2020.10
Bachelor of Arts - Mathematics
Motilal Nehru College Delhi University
Dimploma - Computer Networking
Institute of Application And Computer Management
12th -
Govt. Senior Secondary School
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