Arun Chakraborty

• Developed and executed training sessions for staff development, improving team skills and morale.
• Facilitated regular team meetings to communicate targets, strategies, and company updates.
• Established company targets based on previous performance and predicted forecasts.
• Guided regional expansion efforts, successfully opening new outreach centres in targeted locations.
• Oversaw day-to-day functioning of Marketing & Sales team through Trackwick (a workforce and field service management application).
• Collaborate with our content team to create awareness-driven content to build conversion focused prospect.
• Developing a successful telemarketing team requires building a strong foundation through hiring, robust training, and right technology.

Achivements

• Build a strong marketing & sales team
• The impress monthlyrevenue growth of 68 lacs to 1.13 cr in the South region reflects the rapid expansion of KARE.

• Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints.
• Conducted regular staff meetings to communicate targets, performance expectations, and company updates.
• Prepared and presented reports on branch performance, trends, and forecasts to senior management.
• Established and maintained productive relationships with key referral sources to secure long-term business.
• Oversaw recruitment, training, and development of staff to enhance branch productivity.

Achievements

• Between 2018 to 2020 Bangalore branch experienced an impressive 68% growth in monthly revenue. From 26 lacs/ month to 43.7 lacs/ month avg

• Setting up Chennai branch from finding the ideal location to build a clinical , admin, marketing & sales team .
• Building a regular referral flow from scratch requires a structured, hands-on approach. Start by identifying key referral sources and prioritise in-person meetings, product demonstrations, attending multiple conferences to create brand name and trust.
• Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints.

Achivements

• Hitting 1.1cr revenue in the first year
• Build a strong team to deliver exceptional services to our patients & help the organization to grow.

• Patient assessments, prescriptions, designing prosthetics or Orthotics devices, Gait training and successful delivery is part of my responsibility.
• As a clinician I have exposure of fitting different hydraulic, pneumatic and microprocessor knee joints
• During my tenure as clinical P&O, I was able to gain product knowledge of manufacturers like Ossur and ottobock

• My responsibility as Junior p&o involves both clinical and marketing activities.
• Managed marketing efforts in Mangalore city and outstations including Shimoga, Kasargode, Goa, Udupi, and Manipal.
• Acquired knowledge of Blathford's diverse product range through clinical experience.
• I have succesfully fitted different lower & upper extrimity prosthesis during my tenure