Arun Chand
PROCESS COORDINATOR
Thrissur,Kerala
Summary
Results-oriented business leader with more than 9 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
4
4
Languages
Work History
Process Coordinator
GASHA STEELS PVT LTD
PALAKKAD, KERALA
12.2021 - 10.2022
- Provided direction for quality improvement team and support groups to help operating units meet business plan objectives.
- Implemented policies and standard operating procedures for continuous improvement.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Planned and programmed the weekly production schedule and assigned tasks to technical employees and evaluated their contributions.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Assisted representatives with development of basic and advanced PM task descriptions.
- Identified financial and resource productivity gains and developed opportunities to market services.
- Analyzed workplace practices to meet goals by specific deadlines & prepared monthly MIS Reports.
Sr.Sales Engineer
Shati Al Khayal Trading & Contracting
MUSCAT, OMAN
09.2019 - 09.2021
- Analyzed market trends, competitor performance and product strengths.
- Oversaw detailed program rollout from initiation to production and sustainment.
- Achieved sales goals using persuasive selling methods.
- Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
- Collaborated with business team to coordinate sales and marketing plans.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Operations Engineer
Muscat Unique Diamond Trading
MUSCAT, OMAN
09.2015 - 09.2019
- Developed operations system by determining product handling and storage requirements and implemented processes for receiving product, equipment utilization, inventory management and shipping.
- Communicated customer issues with team members and devise ways of improving the customer experience, including resolving problems and complaint
- Monitored company inventory to keep stock levels and databases updated.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Coordinated with project consultants in manufacturing and delivered the products as per the benchmark set by Mazoon Electricity Company, obtained certification and was recognized as an approved civil product supplie
Graduate Apprentice Trainee
VIKRAM SARABHAI SPACE CENTRE
THIRUVANANTHAPURAM, KERALA
04.2014 - 04.2015
- Completed one-year graduate apprenticeship in Mechanical Engineering.
- Trained at corrosion control and prevention lab. Performed Stress corrosion cracking behavior of AA707352-T7352 Aluminum Alloy by SSRT & Alternate Immersion Test Methods with the Guidance of Dr. A Venugopal, Head, CCPS.
- Performed Corrosion compatibility Tests on 15-5Ph and MDN steels as an alternate of Multilayer Coated 15CDV6 steel in strontium perchlorate solution with 2014-04 - 2015-04 Education the guidance of Dr. A Venugopal, Head CCP
Associate Engineer
Muscat Unique Diamond Trading
Muscat, Oman
09.2013 - 03.2014
- Worked alongside other engineers in planning, design, development and evaluation stages of projects.
- Assisted purchase engineers in preparing purchase orders and meetings with suppliers for continuous cost optimization and quality improvement.
- Gained Knowledge in inventory control process.
- Assisted sales engineers in marketing and following up payments.
Education
Bachelor of Science - Mechanical Engineering
VIDYA ACADEMY OF SCIENCE AND TECHNOLOGY
THRISSUR 08.2008 - 07.2022
Skills
Business planning
undefinedTimeline
Process Coordinator
GASHA STEELS PVT LTD
12.2021 - 10.2022
Sr.Sales Engineer
Shati Al Khayal Trading & Contracting
09.2019 - 09.2021
Operations Engineer
Muscat Unique Diamond Trading
09.2015 - 09.2019
Graduate Apprentice Trainee
VIKRAM SARABHAI SPACE CENTRE
04.2014 - 04.2015
Associate Engineer
Muscat Unique Diamond Trading
09.2013 - 03.2014
Bachelor of Science - Mechanical Engineering
VIDYA ACADEMY OF SCIENCE AND TECHNOLOGY
08.2008 - 07.2022
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