Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arun Chandran T

AREA SALES MANAGER
KERALA

Summary

A dynamic and results oriented professional with over 9 years of experience in the telecom and DTH industries. Proven expertise in driving both B2B and B2C sales, managing distribution networks across multiple districts, and expanding market reach. Adept at building strong client relationships, leading high-performing teams, and optimizing supply chains to achieve sustainable business growth

Overview

4
4
Languages
9
9
years of professional experience

Work History

Team Leader

Etisalat Telecommunication, Sharaf Dg
07.2025 - Current

Led and managed sales team to meet monthly and annual business targets and KPIs. Monitor daily sales activities, customer visits, leads, and pipeline performance.

Provide coaching, training, and motivation to improve team productivity and sales performance.

Developed and implemented sales strategies that increased new customer acquisition and supported business growth.

Manage B2B customer relationships and support the team in handling key accounts and business requirements.

Oversee the sales of Etisalat business solutions, including business connectivity, internet, fixed and mobile services, and ICT solutions. Coordinate with internal departments and technical teams to ensure smooth customer onboarding, service activation, and issue resolution.

Track team performance, prepare daily and monthly sales reports, and provide regular updates to management.

Supported team in achieving customer retention and meeting upselling and cross-selling objectives.

Handle escalated customer concerns and ensure high levels of customer satisfaction and service quality

Led team initiatives to enhance customer service and operational efficiency.

Implemented training programs, fostering skill development and team cohesion.

Analyzed performance metrics, identifying areas for process improvement.

Assistant Team Leader

DU Telecom, Derby
07.2023 - 06.2025

Assisted in leading and supporting the B2B and B2C sales team to achieve monthly and quarterly sales targets.

Managed customer acquisition through strategic prospecting, lead generation, and direct sales activities.

Handled the complete sales cycle, including client engagement, product presentations, negotiations, and deal closures.

Built and maintained strong customer relationships to drive repeat business and improve customer retention.

Coached team members on sales strategies, customer handling, and pipeline management to enhance overall team effectiveness. Identified upselling and cross-selling opportunities to maximize revenue and customer value.

Tracked team performance, sales activities, and pipeline progress, delivering regular updates to management for informed decision-making.

Implemented effective sales and retention strategies to minimize customer churn and improve overall sales performance.

Led team in achieving project milestones through coordination and task delegation.

Developed training materials to enhance team performance and knowledge retention.

Streamlined communication processes, improving information flow among team members.

Area Sales Manager

Sun Direct TV Private Limited
01.2022 - 06.2023

Managed sales operations across Malappuram and Wayanad districts, handling 16 distributors.

Managed distributor stock allocation and ensured timely product availability across the territory.

Developed and executed sales strategies to achieve monthly and quarterly sales targets.

Monitored sales performance, market trends, and distributor productivity to drive revenue growth.

Managed customer churn and implemented retention strategies to minimise customer attrition.

Led, coached, and motivated sales teams and channel partners to improve performance and achieve targets.

Strengthened distributor and dealer relationships to expand market coverage and increase sales.

Conducted performance reviews and provided coaching to enhance team productivity.

Prepared and presented monthly sales and performance reports to senior management.

Identified new business opportunities and implemented strategies for customer acquisition and market expansion.

Developed and implemented incentive and recognition programmes to motivate top-performing team members and distributors.

Developed and executed strategic sales plans to enhance market penetration.

Trained and mentored regional sales teams to achieve performance goals.

Analyzed market trends and customer feedback to refine product offerings.

Territory Sales Manager

Vodafone Idea Limited
12.2020 - 12.2021

Managed sales and distribution operations, overseeing 3 distributors and their respective retail networks.

Identified and appointed new distributors to expand market coverage, strengthen the distribution network, and increase sales potential.

Managed primary and secondary sales across Prepaid, Postpaid, Data, and Voice products to achieve monthly sales and revenue targets.

Managed primary and secondary stock movement, ensuring adequate inventory levels at distributor and retail locations for timely replenishment.

Drove new customer acquisition through distributor and retail channels, ensuring quality customer onboarding and business growth.

Established and strengthened a best-in-class distribution network to improve market reach, product availability, and overall sales performance. Drove secondary sales through mass retail distribution and strengthened retailer relationships to improve market coverage and product penetration.

Executed distribution strategies to enhance product penetration and maximize sales performance across territory.

Monitored distributor and retailer performance and supported channel partners in achieving monthly sales targets.

Monitored competitor activities, market trends, and promotional programs, providing management with regular market updates. Executed promotional activities and channel partner programmes to drive sales, strengthen retailer relationships, and enhance market presence.

Ensured product availability at retail outlets while maintaining efficient stock movement and adherence to company distribution norms.

Developed and executed sales strategies to increase market share across designated territory.

Analyzed market trends and competitor activities to identify growth opportunities.

Built and maintained strong relationships with key clients, enhancing customer satisfaction and loyalty.

Territory Sales Executive

Bharti Airtel Limited
11.2019 - 11.2020

Managed distributors, field sales executives, and UAO/URO retail shops across the assigned territory, ensuring effective execution of sales and distribution operations.

Coordinated distributor operations and retail networks, enhancing market coverage and boosting sales performance.

Assisted in identifying and onboarding new distributors to expand market reach and strengthen the distribution ecosystem.

Executed primary and secondary sales across prepaid, postpaid, data, and voice segments, consistently achieving monthly targets. Monitored stock movement at distributor and retail levels to ensure product availability and timely replenishment.

Drove new customer acquisition through field teams and retail channels, ensuring proper onboarding and service quality standards.

Supported field executives to improve product visibility and market penetration, enhancing retail engagement.

Implemented distribution strategies to enhance product availability and overall territory performance.

Monitored competitor activities, market trends, and promotional schemes, providing regular field insights to management. Supported promotional campaigns and channel programs to boost sales and strengthen retailer relationships.

Ensured adherence to company distribution norms while maintaining efficient stock management and smooth sales operations across the territory.

Developed and executed targeted sales strategies to increase market share and drive revenue growth.

Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty through tailored solutions.

Analyzed market trends and competitor activities to identify opportunities for product positioning and expansion.

Jio Point Manager

Reliance Jio Infocomm Limited, LTE
08.2017 - 10.2019

Managed Jio Point operations and developed assigned market, achieving customer acquisition, sales, and revenue growth. Achieved monthly sales, acquisition, and revenue targets through effective market planning and execution. Identified, appointed, and onboarded new channel partners, distributors, and retailers to strengthen market coverage.

Managed primary and secondary sales, ensuring consistent product availability across the assigned territory.

Executed beat plans and serviced retailers to maximize outlet coverage and enhance sales productivity.

Ensured stock availability, proper inventory management, and product visibility across retail outlets.

Maintained supply chain stability and coordinated stock movement to minimize availability gaps.

Monitored daily cash collections, ensuring timely cash deposits in compliance with company policies. Managed, evaluated, trained, and motivated sales teams and channel partners to improve overall performance.

Built strong relationships with distributors and retailers to strengthen channel engagement and achieve business objectives.

Led cross-functional teams to implement strategic initiatives enhancing operational efficiency.

Streamlined processes by adopting advanced LTE technologies, resulting in improved service delivery.

Developed and executed training programs to enhance team skills and performance standards.

Education

Bachelor of Commerce -

Sarovaram
Kerala
04.2001 -

ADVANCE DIPLOMA IN INDUSTRIAL ACCOUNTING -

Mother College
Kerala
04.2001 -

Skills

Team Leadership & People ManagementArea Sales ManagementB2B & B2C SalesSales Target Planning & AchievementStrategic Sales PlanningDistribution Handling & ManagementChannel Partner ManagementAccount ManagementClient Acquisition & Lead GenerationCustomer Retention & Relationship ManagementUpselling & Cross-SellingMarket Analysis & Business DevelopmentSales Team Training & Performance ManagementCRM & Pipeline ManagementSAPMicrosoft Office (Word, Excel & PowerPoint)Adobe PhotoshopCorelDRAW

Teamwork and collaboration

Problem-solving

Attention to detail

Sales Forecasting

Timeline

Team Leader

Etisalat Telecommunication, Sharaf Dg
07.2025 - Current

Assistant Team Leader

DU Telecom, Derby
07.2023 - 06.2025

Area Sales Manager

Sun Direct TV Private Limited
01.2022 - 06.2023

Territory Sales Manager

Vodafone Idea Limited
12.2020 - 12.2021

Territory Sales Executive

Bharti Airtel Limited
11.2019 - 11.2020

Jio Point Manager

Reliance Jio Infocomm Limited, LTE
08.2017 - 10.2019

Bachelor of Commerce -

Sarovaram
04.2001 -

ADVANCE DIPLOMA IN INDUSTRIAL ACCOUNTING -

Mother College
04.2001 -
Arun Chandran TAREA SALES MANAGER