Arun Chinnasamy
Chennai
Summary
Over 11 years of QA experience in all phases of software life cycle, including QA Test Management, requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting. Skilled in test management, business analysis and ability to quickly relate business processes with systems functions.Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle. Successfully managed mid to large scale software testing and systems integration projects adding value to the business. Implemented several processes to drive towards tighter alignment of IT projects to support business needs. QA experience in a variety of business environments including Financial, Retail and goverment sectors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Lead
Barclays Global Service Centre
Chennai
06.2021 - Current
- Managed QA teams and their activities in order to drive the delivery of QA services across business and technology teams
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
- Reported to senior QA Manager about project status and QA activities/forecasts
Developed Test Plans for multiple releases based on minimal business requirements - Developed project plans and conducted weekly status review meetings with all business groups
Analyzed status reports on weekly basis with the project team - Familiarized the team members with the customer needs, specifications, design targets, the testing process, design standards, techniques and tools to support testing effort.
Assigned roles and responsibilities and deliverables to all team members - Established the testing process, testing and defect reporting methodology, techniques and tools to support testing effort.
Coordinated the team to resolve defects of all components of the application - Coordinated System Integration Testing and UAT efforts
- Developed Timeline for different cycles of testing
- Prepared and maintained documents like Test Strategy, Test Report and Trace Matrix
- Investigated system issues and implemented resolutions to reduce downtime.
- Evaluated and adopted new technologies to address changing industry needs.
- Assessed project milestones and team performance to keep staff on-task.
- Improved systems with addition of new features and infrastructure.
- Offered input on technical and platform-related strategic planning initiatives.
- Researched and adopted new technologies to add value to existing offerings.
- Teamed on development of technology roadmap spanning Number years.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Defined parameters for API and data acquisitions.
- Automated monitoring and security measures to reduce required employee attention.
- Designed support structure needed to confirm scalable application rollouts.
- Provided educational expertise and mentoring to junior team members.
- Educated stakeholders on data protection tactics to reduce breaches.
- Organized system operating procedures to strengthen controls.
- Built product feature lists with stakeholders.
- Advised management, business and technical staff on solutions using specific domains or technology.
- Identified value opportunities to exploit product for maximum business effectiveness.
- Led several DevOps teams engaged in software development for enterprise applications.
- Enhanced interfaces to promote better functionality for users.
- Drove technical initiatives for large enterprise systems to align with long-term business strategies.
- Installed system updates to address vulnerabilities and reduce security issues.
Senior Test Analyst
Barclays Global Service Centre
Chennai
09.2014 - 05.2021
- Work on projects of high complexity within multiple development environments or enterprise-wide system
- Create test plans, test strategy, RTMs and LOE's for multiple engagements
- Lead multiple system integration efforts. Responsibilities included: creating and implementing an integration strategy to ensure upstream and downstream systems interacted with each other without error
- Ownership of projects and their management in HP Quality center for creating and documenting test plans, test scripts, test reports and dashboards
- Prepare and submit QA estimates and QA project schedules. Reviews information with project manager
- Work with the Business and Systems Analysts to interpret QA needs as requirements are being developed
- Oversee the creation of test cases, test scenarios and scripts in support of business functional requirements
- Lead the completion of testing processes. Ensure metrics comply with testing and requirements
- Analyze and review test results with key team members and stakeholders and makes recommendations regarding software defects
- Using SOAPUI tool for executing web services testing activities including creating test projects, functional and load testing.
Perform E2E data validation by using complex SQL queries to ensure the data integrity - Produce and communicate daily, weekly and monthly status reports to the project team to track progress. Identify and manage project risk, and develop mitigation strategies
- Documented current production methods to identify points of limitation to target for quantification through testing procedures.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Created successful test scripts to manage automated feature testing,
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Fixed identified issues to improve workflows.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Determined server operating limits with weekly load tests.
- Directed teams completing regression tests to support successful product development stages.
- Reviewed standard product applications to identify part characteristics relevant to real-world applications in preparation for test design.
- Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Outlined concrete methods of utilizing calipers and tape measures to gather measurements of production units.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Conducted in-the-line testing and evaluated resulting measurements to identify variances in output using current production methods and compare against application-specific tolerances.
- Optimized test cases to maximize success of manual software testing.
- Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Checked configuration files and logs to uncover root causes of problems.
- Collaborated with product owners to stay current on intended functionality.
- Participated in available trainings to improve software knowledge.
UAT Test Analyst
Barclays Shared Services
Chennai
07.2013 - 08.2014
- Test data management including data validation, manipulation and maintaining data integrity
- Determine Test Planning Session dates
- Determine Testing Risks and update PlanView with risk information
- Provide project test status to QA Team Lead-Release Coordinator
- Analyze Requirements and Design/tech-specs for testability
- Coordinate feedback from testability reviews to PM from the QA team
- Analyze and Determine Test Data strategy
- Assist in identification of test data criteria as needed and follow up with Business teams on delivery of Test Scenarios to Scenario Builder
- Determine test environments involved, locations, support contacts for each, access, links, upgrade impacts to hardware/software
- Act as UAT Lead in planning and executing UAT testing sessions with the business team
- Assist UAT Business Leads with set up in tools and tool training as needed
- Coordinate UAT testing preparation, execution and reporting activities
- Attend UAT Release level status calls and provide support for defect monitoring or issue resolution
- Monitor stress/performance testing/incidents and status
- Obtain final testing signoff from the Project team
- Obtain and review all test scripts are completed and archived for audit
- Archive all Test Results for audit
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Developed and maintained defect databases for known issues.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Built automated test scripts to handle repetitive software testing work.
- Documented testing procedures for developers and future testing use.
- Kept scripts and test cases updated with current requirements.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Advised developers on problems with databases, performance and other issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Incorporated delivery requirements into planning of testing schedules.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
Process Associate
TeamLease Services
Chennai
11.2012 - 07.2013
- Analyzed and reviewed business requirements and functional design specifications with developers, project managers, and QA manager to ensure all requirements are met
- Developed, maintained test plans, tested strategies, tested cases while performing all testing activities including functional, integration, system, regression testing
- Documented timely reports related to release process, working and testing results of software
- Managed the defect analysis system and identified functions in the application to be tested based on importance and prioritized based on deadlines
- Created, maintained, performed, upgraded test scripts for Solucient products, analyzed test cases, provided regular progress reports
- Logged defects in detailed, understandable, reproducible way, tracking all assigned defects through to closure and interacting with members of Development Team to resolve discovered defects
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Assessed products or services to evaluate conformance with quality standards.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Conducted training and applied change management to achieve desired outcomes.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Prioritized initiatives to increase success rates of strategic projects.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Determined and recommended methods to implement improvement opportunities.
- Developed production techniques and production processes to meet customer and organizational needs.
- Monitored and reported on process performance to verify compliance with established standards.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Created and managed project plans, timelines and budgets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Observed packing operations to verify conformance to specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor Of Engineering - Electrical, Electronics And Communications Engineering
Easwari Engineering College
Chennai 04.2011
Skills
Test implementation,Agile/SCRUM Methodology, JIRA, Visual Studio, HP Quality Center, Selenium, Cucumber , Maven, ShareDrive, IDrive, Confluence , SharePoint, Latent Workstation, FootPrint,Nexus, WireShark, PCAP Capture, Soap, Usability Testing, Defect monitoring, Web-Based Testing, Software Developmen, Automation knowledg, Data Analysis, Operating Systems Unix, Windows, Windows NT Test Automation, Rational Clear Quest, HP Quality Center, Load Runner, Rational Team Concert, Para soft SOA, SOAP UI, Launch Pad, SAP(offer configuration testing), Launch PadDefect Tracking : Siebel Defect Management, HQ Quality Center, Defect Tracker, Bugzilla Databases : SQL, Sybase, Oracle 10g, Oracle(user level sql queries) Web logic, Web Sphere, JRUN, Windows 7/Vista/XP/2000/NT, UNIX, Linux, Solaris, HP-UX, V-Model, Waterfall and Agile, TCP/IP, https, FIX (Financial Information eXchange) for equities
- Quality Assurance
- Testing Oversight
- Project Management
- Functional Requirements Understanding
- Bug Fixes
- Reading of Applications
- Business Requirements Documents (BRDs)
- Restful API
- Automation Methods
Certification
Association for Project Management (APM)
IELTS foundation level
AWS practioner level
Accomplishments
- Documented and resolved source systems issues which led to efficient results.
- Collaborated with team of eight in the development of complaint management platform and alerts notifications.
- Achieved efficient deliverables through effectively helping with testing tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Achieved accolades award by completing tasks with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved speedy results by introducing automation tools for repetitive tasks.
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Technical Lead
Barclays Global Service Centre
06.2021 - Current
Senior Test Analyst
Barclays Global Service Centre
09.2014 - 05.2021
UAT Test Analyst
Barclays Shared Services
07.2013 - 08.2014
Process Associate
TeamLease Services
11.2012 - 07.2013
Bachelor Of Engineering - Electrical, Electronics And Communications Engineering
Easwari Engineering College
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