Accomplished Operations Manager with over 11 years of experience in US healthcare revenue cycle management and provider credentialing. Proven ability to streamline billing operations, manage payer enrollment, and reduce denials through effective process improvements. Skilled at building strong relationships with providers, payers, and key stakeholders to ensure smooth operations and compliance with CMS and payer regulations. Recognized for leadership, problem-solving, and the ability to drive teams toward exceeding departmental goals. Proficient in Microsoft Office, SAP, Imagine, NextGen, Epic, and ECW.
Oversee large-scale operations in U.S. medical billing and provider credentialing, ensuring accuracy, compliance, and efficiency across all processes. Handling the team over 60 AR executives and more than 30 credentialing specialists.
Managed medical billing and credentialing teams, monitored audits and compliance, and strengthened client relationships through performance improvement initiatives.
Handled client communication, resolved escalations, and ensured smooth delivery of billing and credentialing services.
Led a team in AR and credentialing processes, conducted audits, and improved productivity through training and performance monitoring.
Trained a team in U.S. credentialing processes handled audits to ensure quality and compliance, and managed task allocation and performance monitoring.
US Medical Billing & Revenue Cycle Management