Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Arun Dominic N

Manager
Chennai
Arun Dominic N

Summary

Accomplished Operations Manager with over 11 years of experience in US healthcare revenue cycle management and provider credentialing. Proven ability to streamline billing operations, manage payer enrollment, and reduce denials through effective process improvements. Skilled at building strong relationships with providers, payers, and key stakeholders to ensure smooth operations and compliance with CMS and payer regulations. Recognized for leadership, problem-solving, and the ability to drive teams toward exceeding departmental goals. Proficient in Microsoft Office, SAP, Imagine, NextGen, Epic, and ECW.

Overview

14
years of professional experience
4
Languages

Work History

Global Healthcare Resource Pvt Ltd

Manager
01.2023 - Current

Job overview

Oversee large-scale operations in U.S. medical billing and provider credentialing, ensuring accuracy, compliance, and efficiency across all processes. Handling the team over 60 AR executives and more than 30 credentialing specialists.

  • Lead medical billing and revenue cycle management, driving improvements in AR collections and claim accuracy.
  • Manage Provider credentialing and enrollment for Medicare, Medicaid, and commercial payers, including re-enrollments, EDI enrollment and EFT enrollment.
  • Maintain and update CAQH profiles to ensure timely payer approvals, and smooth credentialing processes.
  • Oversee denial management and appeals, reducing rejections, and increasing first-pass claim resolution.
  • Provide strong leadership, training, and team development, enhancing staff skills and productivity.
  • Build and sustain strong client relationships ensuring compliance with CMS and payer guidelines.
  • Skilled in SAP, MS Office, Imagine, NextGen, Epic, ECW & Modio leveraging technology to streamline operations.

Global Healthcare Resource Pvt Ltd

Assistant Manager
01.2020 - 12.2022

Job overview

Managed medical billing and credentialing teams, monitored audits and compliance, and strengthened client relationships through performance improvement initiatives.

Global Healthcare Resource Pvt Ltd

Client Relationship Manager
01.2019 - 12.2020

Job overview

Handled client communication, resolved escalations, and ensured smooth delivery of billing and credentialing services.

Global Healthcare Resource Pvt Ltd

Team Leader
01.2017 - 12.2019

Job overview

Led a team in AR and credentialing processes, conducted audits, and improved productivity through training and performance monitoring.

Global Healthcare Billing Partners Private

Group Coordinator
01.2016 - 12.2017

Job overview

Trained a team in U.S. credentialing processes handled audits to ensure quality and compliance, and managed task allocation and performance monitoring.


Global Healthcare Billing Partners Private

Senior Associate
12.2014 - 12.2015

Job overview

  • Trained new team members, and improved efficiency by identifying gaps and implementing solutions.

All Zone Healthcare

Intern to Associate
01.2012 - 11.2014

Job overview

  • Joined with All Zone Healthcare as Fresher and with great efforts taught US Medical Billing & US Communication, after 1+ years of experience, considering my interest Promoted as Associate, Responsible for Resolving conflicts by recommending and providing the alternative solutions. Manage and streamline additional costs. Created and implemented a New-Hire training manual for company used to Train all newly hired executive staffs to Perform AR functions Involved in Medical Billing.
  • Expert in Denials Management and Clearing House Rejections

Education

Anna University (Hindustan Engineering College)

Bachelor of Computer Science Engineering

Skills

US Medical Billing & Revenue Cycle Management

Timeline

Manager

Global Healthcare Resource Pvt Ltd
01.2023 - Current

Assistant Manager

Global Healthcare Resource Pvt Ltd
01.2020 - 12.2022

Client Relationship Manager

Global Healthcare Resource Pvt Ltd
01.2019 - 12.2020

Team Leader

Global Healthcare Resource Pvt Ltd
01.2017 - 12.2019

Group Coordinator

Global Healthcare Billing Partners Private
01.2016 - 12.2017

Senior Associate

Global Healthcare Billing Partners Private
12.2014 - 12.2015

Intern to Associate

All Zone Healthcare
01.2012 - 11.2014

Anna University (Hindustan Engineering College)

Bachelor of Computer Science Engineering
Arun Dominic NManager