Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Languages
Timeline
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Arun Garg

Ballabgarh

Summary

Motivated and detail-oriented professional with 6 months of experience in customer service and a growing expertise in data analysis. Currently pursuing IBM Data Analyst and Google Data Analytics certifications, with skills in Microsoft Excel, data cleaning, and visualization. Adept at problem-solving, communication, and handling data-driven tasks with accuracy. Seeking to leverage customer insights and analytical skills in a data-focused role.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Customer Advisor

Concentrix
07.2022 - 06.2025
  • Handled customer queries, ensuring prompt and accurate solutions.
  • Maintained detailed records of customer interactions for reporting purposes.
  • Analyzed recurring issues to improve service delivery.
  • Gained proficiency in CRM software and documentation practices.
  • Continued supporting the team during transition and process handover after the official tenure, ensuring smooth customer operations.

Education

B.Voc - Branch

YMCA University
Faridabad
06.2022 - 07.2025

Class XII - Commerce

CBSE Board

Class X -

CBSE Board

Skills

  • Microsoft Excel
  • Google Sheets
  • Data Cleaning & Formatting
  • Basic SQL
  • Data Visualization (Power BI, Tableau)
  • CRM Software
  • Communication & Interpersonal Skills
  • Team Collaboration
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Reporting
  • Complaint handling
  • Problem solving
  • Dashboard reporting
  • Data visualization

Accomplishments

  • Taekwondo Tournament Positions
  • 1st Position 2nd Pride Cup Taekwondo Tournament
  • 2nd Position - Taekwondo District Level Championship
  • 3rd Position Taekwondo Open Championship

Volunteer Experience

Steering Team Member - Youth for Seva (All India Level Club)

Volunteer and Core Team Member, NSS, Youth Red Cross Society, Vasundhara Eco Club, Volunteer - National Service Scheme (NSS), Youth Red Cross Society, Vasundhara Eco Club.

Languages

  • English
  • Hindi

Timeline

Customer Advisor

Concentrix
07.2022 - 06.2025

B.Voc - Branch

YMCA University
06.2022 - 07.2025

Class XII - Commerce

CBSE Board

Class X -

CBSE Board
Arun Garg