Arun Iemmanuvel
Assistant Manager In Sales & Marketing
Summary
Dynamic sales professional with proven experience in sales operations, business management, and customer engagement. Adept at leading teams, exceeding targets, and driving revenue growth. Seeking to contribute to a forward-thinking sales organization
Overview
8
8
years of professional experience
Work History
Assistant Manager (Home Sales Team Lead)
Reliance PPM Services Ltd
08.2022 - 12.2024
- Executed team management, driving business growth through direct sales and partner channel coordination.
- Increased sales achievement from 10% to 50% by year-end within assigned area.
- Gained extensive experience in B2B and B2C sales within telecom sector, contributing to revenue growth.
- Conducted regular sales visits, acquiring new customers and maintaining accurate records.
- Consistently achieved daily, weekly, and monthly sales targets, demonstrating commitment to objectives.
- Independently recruited and hired candidates to develop a high-performing sales team.
- Resolved customer queries efficiently, ensuring satisfaction and fostering strong relationships.
- Engaged in cold calling and on-site visits to introduce products, enhancing customer engagement.
Rural Team Leader
PhonePe Pvt Ltd
06.2019 - 06.2022
- Successfully managed team of field executives to drive rural sales projects.
- Recruited and onboarded freelancers and distributor employees for project execution.
- Facilitated seamless onboarding of B2B merchants into PhonePe ecosystem.
- Installed PhonePe Business App, QR code stands, and sound boxes at merchant locations.
- Conducted Know Your Customer (KYC) processes for regulatory compliance during account openings.
- Resolved customer queries promptly to maintain strong relationships and loyalty.
- Tracked QR code transactions, identifying usage patterns and areas for improvement.
- Provided comprehensive training on product usage and compliance protocols to team members and merchants.
Financial Advisor
HDFC Life Insurance
05.2018 - 05.2019
- Promoted and sold life insurance products, including term and health policies, through B2C telesales channels.
- Conducted outbound calls to potential clients, explaining product features and facilitating informed decisions.
- Achieved monthly sales targets by converting leads into policyholders.
- Assisted clients with insurance account openings, ensuring compliance with KYC regulations.
- Maintained detailed records of customer interactions and sales activities for accurate reporting.
- Provided exceptional customer service, addressing queries and resolving issues to build long-term relationships.
Sales Executive
M S P Muthu Sons (FMCG Sales)
07.2017 - 10.2017
- Ensured timely distribution of ITC products to retail outlets and supermarkets, maintaining stock availability.
- Monitored inventory levels and tracked stock movements to optimize supply chain efficiency.
- Managed payment collections from clients, ensuring accuracy and timeliness in transactions.
- Coordinated product returns, managing exchanges and refunds with retailers effectively.
- Installed promotional materials at retail locations to enhance brand visibility.
- Advised shops on name board placements to improve store identification and customer engagement.
- Collected orders from various shops, sustaining consistent sales and customer satisfaction.
Education
M.A - English
GTN Arts College
01.2017
B.A - English
Amman College of Arts & Science
01.2014
Skills
- MS Excel and Word
- Sales management, B2B & B2C
- Customer relationship management
- Market analysis and marketing
- Training and onboarding
- CRM proficiency
- Team building
- Brand promotion
- Lead generation strategies
- Time management skills
- Business development
- Channel partner management
- Team member motivation
- Cold calling techniques
- Tele sales and telemarketing
- KYC process
Languages
Tamil
First Language
English
Advanced (C1)
C1
Personal Information
- Father's Name: D.V Arockiasamy
- Date of Birth: 05/01/93
- Age: 31
- Marital Status: Married
- Permanent address:
103/B, North Street, Muthalagupatti, Begampur (PO), Dindigul-624002
Timeline
Assistant Manager (Home Sales Team Lead)
Reliance PPM Services Ltd
08.2022 - 12.2024
Rural Team Leader
PhonePe Pvt Ltd
06.2019 - 06.2022
Financial Advisor
HDFC Life Insurance
05.2018 - 05.2019
Sales Executive
M S P Muthu Sons (FMCG Sales)
07.2017 - 10.2017
M.A - English
GTN Arts College
B.A - English
Amman College of Arts & Science
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