Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Timeline
Generic
Arun Jayapal

Arun Jayapal

Bengaluru

Summary

IT professional with extensive experience at JPMorgan Chase & Co. specializing in SRE and Production Management. Proven ability to enhance system performance through effective automation and monitoring solutions. Skilled in promoting collaboration within agile teams, resulting in increased efficiency and customer satisfaction. Committed to utilizing technical expertise to achieve measurable outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Vice President

JPMorgan Chase & Co.
Bengaluru
02.2022 - Current
  • Delivered actionable improvement recommendations by executing root cause analysis on production incidents.
  • Developed comprehensive monitoring solutions to bolster system reliability and performance.
  • Managed container-based systems using Kubernetes and Docker to support scalable applications.
  • Tracked system performance metrics including latency, throughput, and availability effectively.
  • Created Grafana/Splunk dashboards for insightful monitoring of SOD health checks and SLO metrics.
  • Established anomaly detection capabilities for volumes and failure rates, leveraging Dynatrace and ElasticSearch ML plugin.
  • Conducted thorough capacity planning based on usage data and anticipated demands.
  • Ensured consistent application availability across different environments.

IT Analyst

Tata Consultancy Services
Mumbai
06.2016 - 02.2022
  • Spearheaded critical production incidents through MIM, executing thorough root cause analysis.
  • Led end-to-end migration of application from AIX to Linux, enhancing system performance.
  • Coordinated complete application build and deployment lifecycle within production environment.
  • Conducted workshops for Client Service Managers and Business Analysts on application architecture principles.
  • Served as Single Point of Contact (SPOC) for Disaster Recovery activities, ensuring data integrity.
  • Collaborated with Disaster Recovery Control Centre (DRCC) to maintain application availability within RTO.
  • Reduced problem-solving time by 40% in role as Change Manager through effective strategies.
  • Prepared detailed root cause analysis reports and performed monthly trend assessments.

Education

Bachelor of Technology -

SRM University
Chennai, Tamil Nadu, India
05-2016

Skills

  • Unix and SQL proficiency
  • Python and BASH scripting
  • Cloud computing (AWS)
  • Container orchestration (Kubernetes)
  • Monitoring tools (Grafana, Dynatrace, Splunk, Datadog, ELK, Geneos)
  • ITIL framework expertise
  • Site reliability engineering (SRE) concepts

Certification

  • Certified Kubernetes Administrator (CKA)
  • HashiCorp Certified: Terraform Associate
  • AWS Certified Cloud Practitioner
  • Neo4j Certified Professional

Websites

Accomplishments

  • First individual to clear SRE Bar Raiser from APAC CIB Treasury Services Production Management Org
  • Bagger Digital & Platform Services (D&PS) Excellence Award for Q2 2023
  • Bagged Star of Quarter Award (Q2 2020) for client commitment and timely delivery of work
  • Bagged the Star of the Month Award and appreciation from CSM, Deutsche Bank, Netherlands, in 2017 for the successful execution of the Disaster Recovery Exercise
  • Supported as onsite lead from Deutsche Bank, Netherlands, for EMEA Core Banking Production Management team for six months
  • Member of the Career Exposure Panel for a Professional Development Workshop driven by Good Works for students from the NGO, The Diversity Org

Timeline

Assistant Vice President

JPMorgan Chase & Co.
02.2022 - Current

IT Analyst

Tata Consultancy Services
06.2016 - 02.2022

Bachelor of Technology -

SRM University

Similar Profiles

CREATE PROFILE
Arun Jayapal