Hi, I’m
Arun Kumar
Associate Senior Business Development Manager- Sales
Suratgarh
Summary
Talented Senior Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
years of professional experience
6
years of post-secondary education
Work History
Think & Learn Pvt. Ltd (BYJUS)Noida
Associate Senior Business Development Manager
07.2021 - 12.2022
Job overview
- Handling a team Size of 70 BDA Mapped under 7 BDM and being Responsible for their weekly revenue Avg of 80k to 90K Avg per IC.
- Cross-trained existing employees to maximize team learning agility and performance.
- Maximized performance with Deep Understanding of data tracking and monitoring.
- Developed and maintained multiple dashboards through data analytics for better execution and process Building.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed senior-level personnel working in marketing and sales capacities along with campaign management.
- Executed both Inbound and Outbound Sales models Exceptionally.
- Maintained end-to-end product knowledge and analytically designed and delivered multiple sales pitches through my presentation skills.
- Managed and motivated employees in culturally diverse environments to be productive and excelled in organizational skills over time.
Think & Learn Pvt. Ltd. Noida
Business Development Manager
07.2019 - 06.2021
Job overview
- Handled Avg team Size of 15 BDA and maintained Avg of 110k Per BDA( WOW 17 Lakh of Revenue).
- Performed and trained in both models of sales over Call &Video (Inbound Sales Process) and Physical Interaction(Outbound Sales Process).
- Performed end-to-end sales operational processes including negotiation, closing, Finance Handling, document collection, loan process, order processing etc.
- Developed proper knowledge of CRM software(Lead Squared) and developed people oriented specific approach for effective lead distribution.
- Generated new business with marketing initiatives and shared multiple strategic plans to associate campaign management with marketing team.
- Executed many market analyses with association of marketing team i.e market trends and competitor activities to identify areas of potential opportunity
- Established relationships with key decision-makers and customers to promote growth and retention.
- Taught consultative selling techniques to new and existing staff members to build expertise.
Think & Learn Pvt. Ltd.Jaipur
Business Development Associate
05.2018 - 06.2019
Job overview
- Generated Business of 1.2CR in tenure of 13 Months with only 12% Refund where org operates at avg of 23% Refund Rate.
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Enhanced customer experience using all omnichannel offerings.
- Generated Leads by Leading Marketing Campaigns by Self and Secured business of around 22 Lakh from it.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, before approval.
- Maintained proper product knowledge and brainstormed multiple dynamics of pitches by using creative thinking skills.
- Liaise with logistics for timely delivery to enhance customer satisfaction.
Appeal QualiserveAhemdabad
Assistant Sales Manager
01.2018 - 03.2018
Job overview
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Overachieved target by 150% overall in Job Span.
- Pioneered in Gujrat Markets and generated more than 1000+ Leads and provided them with more than 20+ Happy Customers in just 3 Months.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
Education
Jaipur Engineering College And Reserch CentreJaipur
Bachelor of Technology from Information Technology
07.2014 - 04.2018
University Overview
- Member of Aashayein-The Life Saviours.
- Member of Zarurat- The Help Beyond
- Core Team Member of Student Development Cell.
Kendriya Vidhyalaya Suratgarh
Senior Secondary from Non-Medical
04.2013 - 03.2014
University Overview
- Awarded by Best Teacher Award on Teacher's Day
- Awarded by highest award at state level Rajya Puraskar in Scouts and Guide.
- Elected Captain of Scouts and Guide
Kendriya Vidhyalya No-1 Suratgarh
Matriculation
04.2011 - 03.2012
University Overview
- Secured 9.2 CGPA
- Won Gold Medal for Shot put at Regional Level under 17.
- Represented My School at state level Skit Competition post winning at the regional level in SST Competition.
Skills
Excellent managerial techniques
Accomplishments
- Supervised and developed a team of 80-100 BDA from ground Level.
- Supervised and worked seamlessly in both models of Business to Business(B2B) and Business to Customers(B2C).
- Delivered More than 40+ Successful managers over a period of 3.5 Years of my management tenure at BYJUS.
- Maintained the refund rate at 13% max where the org avg is 24%.
- Achieved a rank below 75 Pan India Managers in EP-1 a quarterly Incentive Scheme and Secure an incentive of 1.25 Lakh in BYJUS.
- Achieved a Rank Below 100 Pan India Managers in EP-2 a quarterly Incentive Scheme and Secure an incentive of 1 Lakh in BYJUS.
- Secured rank in the top 100 and an Incentivized Trip to Bali at BDA Level.
- Closed 3 Sales with full payments in a Day in First Cold Meeting on Spot in Appeal Qualiserve.
Timeline
Associate Senior Business Development Manager
Think & Learn Pvt. Ltd (BYJUS)
07.2021 - 12.2022
Business Development Manager
Think & Learn Pvt. Ltd.
07.2019 - 06.2021
Business Development Associate
Think & Learn Pvt. Ltd.
05.2018 - 06.2019
Assistant Sales Manager
Appeal Qualiserve
01.2018 - 03.2018
Jaipur Engineering College And Reserch Centre
Bachelor of Technology from Information Technology
07.2014 - 04.2018
Kendriya Vidhyalaya
Senior Secondary from Non-Medical
04.2013 - 03.2014
Kendriya Vidhyalya No-1
Matriculation
04.2011 - 03.2012
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