Hi, I’m
Arun Kumar
Associate Senior Business Development Manager- Sales
Suratgarh
Summary
Talented Senior Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
years of professional experience
6
years of post-secondary education
Work History
Think & Learn Pvt. Ltd (BYJUS)Noida
Associate Senior Business Development Manager
07.2021 - 12.2022
Job overview
- Handling a team Size of 70 BDA Mapped under 7 BDM and being Responsible for their weekly revenue Avg of 80k to 90K Avg per IC.
- Cross-trained existing employees to maximize team learning agility and performance.
- Maximized performance with Deep Understanding of data tracking and monitoring.
- Developed and maintained multiple dashboards through data analytics for better execution and process Building.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed senior-level personnel working in marketing and sales capacities along with campaign management.
- Executed both Inbound and Outbound Sales models Exceptionally.
- Maintained end-to-end product knowledge and analytically designed and delivered multiple sales pitches through my presentation skills.
- Managed and motivated employees in culturally diverse environments to be productive and excelled in organizational skills over time.
Think & Learn Pvt. Ltd. Noida
Business Development Manager
07.2019 - 06.2021
Job overview
- Handled Avg team Size of 15 BDA and maintained Avg of 110k Per BDA( WOW 17 Lakh of Revenue).
- Performed and trained in both models of sales over Call &Video (Inbound Sales Process) and Physical Interaction(Outbound Sales Process).
- Performed end-to-end sales operational processes including negotiation, closing, Finance Handling, document collection, loan process, order processing etc.
- Developed proper knowledge of CRM software(Lead Squared) and developed people oriented specific approach for effective lead distribution.
- Generated new business with marketing initiatives and shared multiple strategic plans to associate campaign management with marketing team.
- Executed many market analyses with association of marketing team i.e market trends and competitor activities to identify areas of potential opportunity
- Established relationships with key decision-makers and customers to promote growth and retention.
- Taught consultative selling techniques to new and existing staff members to build expertise.
Think & Learn Pvt. Ltd.Jaipur
Business Development Associate
05.2018 - 06.2019
Job overview
- Generated Business of 1.2CR in tenure of 13 Months with only 12% Refund where org operates at avg of 23% Refund Rate.
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Enhanced customer experience using all omnichannel offerings.
- Generated Leads by Leading Marketing Campaigns by Self and Secured business of around 22 Lakh from it.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, before approval.
- Maintained proper product knowledge and brainstormed multiple dynamics of pitches by using creative thinking skills.
- Liaise with logistics for timely delivery to enhance customer satisfaction.
Appeal QualiserveAhemdabad
Assistant Sales Manager
01.2018 - 03.2018
Job overview
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Overachieved target by 150% overall in Job Span.
- Pioneered in Gujrat Markets and generated more than 1000+ Leads and provided them with more than 20+ Happy Customers in just 3 Months.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
Education
Jaipur Engineering College And Reserch CentreJaipur
Bachelor of Technology from Information Technology
07.2014 - 04.2018
University Overview
- Member of Aashayein-The Life Saviours.
- Member of Zarurat- The Help Beyond
- Core Team Member of Student Development Cell.
Kendriya Vidhyalaya Suratgarh
Senior Secondary from Non-Medical
04.2013 - 03.2014
University Overview
- Awarded by Best Teacher Award on Teacher's Day
- Awarded by highest award at state level Rajya Puraskar in Scouts and Guide.
- Elected Captain of Scouts and Guide
Kendriya Vidhyalya No-1 Suratgarh
Matriculation
04.2011 - 03.2012
University Overview
- Secured 9.2 CGPA
- Won Gold Medal for Shot put at Regional Level under 17.
- Represented My School at state level Skit Competition post winning at the regional level in SST Competition.
Skills
Excellent managerial techniques
Stakeholder Management
Sales Training and Strategy
People Management
Leadership
Communication Skills
CRM Software
Customer Need Analysis
Lead Prospecting and Management
Accomplishments
- Supervised and developed a team of 80-100 BDA from ground Level.
- Supervised and worked seamlessly in both models of Business to Business(B2B) and Business to Customers(B2C).
- Delivered More than 40+ Successful managers over a period of 3.5 Years of my management tenure at BYJUS.
- Maintained the refund rate at 13% max where the org avg is 24%.
- Achieved a rank below 75 Pan India Managers in EP-1 a quarterly Incentive Scheme and Secure an incentive of 1.25 Lakh in BYJUS.
- Achieved a Rank Below 100 Pan India Managers in EP-2 a quarterly Incentive Scheme and Secure an incentive of 1 Lakh in BYJUS.
- Secured rank in the top 100 and an Incentivized Trip to Bali at BDA Level.
- Closed 3 Sales with full payments in a Day in First Cold Meeting on Spot in Appeal Qualiserve.
Timeline
Associate Senior Business Development Manager
Think & Learn Pvt. Ltd (BYJUS)
07.2021 - 12.2022
Business Development Manager
Think & Learn Pvt. Ltd.
07.2019 - 06.2021
Business Development Associate
Think & Learn Pvt. Ltd.
05.2018 - 06.2019
Assistant Sales Manager
Appeal Qualiserve
01.2018 - 03.2018
Jaipur Engineering College And Reserch Centre
Bachelor of Technology from Information Technology
07.2014 - 04.2018
Kendriya Vidhyalaya
Senior Secondary from Non-Medical
04.2013 - 03.2014
Kendriya Vidhyalya No-1
Matriculation
04.2011 - 03.2012