Arun Kishor
Delhi
Summary
Dynamic Ecommerce Manager with a proven track record at JAIN SONS, adept at crafting effective e-commerce strategies that drive online sales. Skilled in website management and customer relationship management, I consistently enhance customer satisfaction and resolve issues creatively, resulting in increased sales volume and loyalty.
Overview
9
9
years of professional experience
Work History
Ecommerce Manager
JAIN SONS
07.2024 - Current
- Developed a comprehensive e-commerce strategy to increase online sales.
- Maintained accurate records of orders placed online.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Ecommerce Manager
K R TRADING COMPANY
04.2016 - 12.2022
- Developed a comprehensive e-commerce strategy to increase online sales.
- Maintained accurate records of orders placed online.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Arts -
Delhi University
01.2021
Skills
- E-commerce strategy
- Website management
- Order fulfillment
- Customer relationship management
- Sales analytics
- Customer support
- Sales tracking
- E-commerce platforms
Language
Hindi
English
Timeline
Ecommerce Manager
JAIN SONS
07.2024 - Current
Ecommerce Manager
K R TRADING COMPANY
04.2016 - 12.2022
Bachelor of Arts -
Delhi University
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