Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arun K M

Pega Senior System Developer
Hyderabad

Summary

Having 10.5 years of IT experience which includes 4yrs of designing and developing the applications for digital enterprises using Pega technology, as well as experience in the design and implementation of workflow management systems. Proficient in PRPC Application development, building Mobile Application, enabling offline capability and bug fixing. Experience in troubleshooting & performance tuning of PRPC applications using PDC, Clipboard, Tracer and UI Inspector and monitoring Pega Applications using AES.

Agile creator of curated software solutions designed to precisely fulfill customer needs.

Enthusiastic provider of impactful design and support services from initial planning phases through post-deployment support needs.

Overview

11
11
years of professional experience
16
16
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

Expert Pega Developer

Owens-Minor
05.2023 - Current
  • Perform code review of the developers of my team.
  • Assign user stories to the team members and help them if blocked or for any design approach.
  • Perform periodic health check of the the applications and maintain consistent Guardrail score.
  • Promoting code to production.
  • Participate in Scrum calls and Deployment planning calls.
  • Maintain up-to-date documentation for all project phases, ensuring smooth handover to support teams upon completion.
  • Map functional client requirements to Pega software by translating functionality into complex user stories.
  • Streamlined business processes, automating tasks through Pega workflow implementation.
  • Provided ongoing maintenance after implementation by performing system upgrades, bug fixes, and enhancements as required.

Senior Technical Architect

NTT Data
08.2019 - Current
  • Oversaw technology infrastructure planning, ensuring alignment with organizational growth objectives while minimizing downtime risk during implementation phases.
  • Collaborated with business analysts to translate functional requirements into actionable technical specifications accurately.
  • Led cross-functional teams to achieve project goals on time and within budget constraints.
  • Mentored junior team members to foster professional growth and enhance team capabilities.
  • Developed comprehensive documentation to support knowledge transfer and ongoing maintenance efforts.
  • Enhanced system performance by identifying and resolving technical issues in existing architectures.
  • Optimized software development processes for improved efficiency and reduced timetomarket.
  • Increased system reliability by conducting thorough testing, debugging, and root cause analysis.

Sr System Analyst

Accenture
10.2016 - 02.2019
  • Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Reduced downtime for critical business applications by proactively identifying and resolving system issues.
  • Developed comprehensive training materials for end-users on various systems and applications, enhancing overall user competency levels.
  • Proactively identified potential risks associated with system changes by conducting thorough impact assessments.

Sr System Administrator

AtoS India
06.2015 - 10.2016

• Monitoring of JVMs.

• Deploying the code to the Application Servers.

• Monitoring the health of the Application servers.

• Analyze Logs.

• Create shell scripts to automate jobs.

• Create Shell scripts to monitor the JVMs health and Configure alerts in case of any JVM goes down.

• House keeping of the servers.

• Participate in Monthly patching activity.

• Work with the developers in deploying the code.

• Creating Wrapper scripts for Start and Shutting down of the servers.

System Analyst

Infosys
06.2014 - 05.2015

Project: Westpac Banking Co


• Monitoring of JVMs.

• Deploying the code to the Application Servers.

• Monitoring the health of the Application servers.

• Analyze Logs.

• House keeping of the servers.

• Participate in Monthly patching activity.

Education

Bachelor of Technology - Chemical Engineering

SRTIST
06.2001 - 06.2005

Intermediate - 12th CBSE

Ratna Junior Collage
06.1998 - 05.2000

Secondary school certificate - CBSE- 10th

S.V.V High School
06.1985 - 06.1995

Skills

Pega

Weblogic

Websphere

JBOSS

JIRA

Javascript

Business process management

Pega express delivery

Case management design

Performance tuning techniques

Continuous integration practices

Pega healthcare solutions

Application debugging

Pega platform expertise

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Certification

Certified Pega Senior System Architect (CSSA) v 8x, 10/01/20

Timeline

Expert Pega Developer

Owens-Minor
05.2023 - Current

Senior Technical Architect

NTT Data
08.2019 - Current

Sr System Analyst

Accenture
10.2016 - 02.2019

Sr System Administrator

AtoS India
06.2015 - 10.2016

System Analyst

Infosys
06.2014 - 05.2015

Bachelor of Technology - Chemical Engineering

SRTIST
06.2001 - 06.2005

Intermediate - 12th CBSE

Ratna Junior Collage
06.1998 - 05.2000

Secondary school certificate - CBSE- 10th

S.V.V High School
06.1985 - 06.1995
Certified Pega Senior System Architect (CSSA) v 8x, 10/01/20
Certified the Pega System Architect (CSA) v7.4, 06/01/19
Arun K MPega Senior System Developer