Executive Member | Sashakt - Entrepreneurship Committee DMS IIT Delhi
Timeline
ARUN K S
Chennai
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Product Manager| Digital Channels
ICICI Bank
Mumbai
02.2025 - Current
Spearheaded the creation of the in-house UX Squad, serving as the founding and sole member to reduce design outsourcing costs and improve project alignment.
Initiated, proposed, and led the first-ever functional research initiative at the bank, onboarding two external vendors to bring revolutionary, customer-centric changes to product development.
Recruited and mentored a team of four designers, shifting project responsibilities from external vendors to the in-house team to build internal capability and streamline design delivery.
Developed an internal design system and enhanced accessibility features across multiple platforms, reducing external dependencies and establishing a foundation for consistent, user-centric design.
Managing the end-to-end user experience for core digital platforms including iMobile, Internet Banking, and key retail asset journeys (Credit Cards, Home Loans, Personal Loans, UPI payments, Forex cards).
Product Manager | Digital Partnerships
ICICI Bank
06.2023 - 02.2025
Onboarded and managed strategic digital partnerships with clients such as Turtlemint, Pepperfry, Fullerton NBFC, and Godrej, meticulously crafting customized payment and retail asset cross-selling journeys to meet their specific needs.
Secured a $2500 crore average monthly UPI collection portfolio by managing payments for major clients including DMART, ICICI SECURITIES, and Billdesk, in addition to overseeing their NEFT, IMPS, and UPI payouts.
Pioneered first-time API integration for housing loan issuance, and spearheaded API integrations for key retail assets including Personal Loans for Turtlemint and Cartrade, and Credit Cards for Pepperfry and HPCL.
Drove a massive increase in conversion rates for the UCJ platform, jumping from a few hundred to 30,000 conversions through a new strategic approach, extensive training sessions, and sales campaigns.
Senior Engineer | Manufacturing Operations
Bajaj Auto Limited
07.2018 - 06.2019
Leadership Led a cross-functional team of 5 to redesign faulty models, boosting production by 60 vehicles per shift.
Implemented automation in the CNG facility, increasing productivity by 30% and expanding storage capacity by 20%.
Streamlined vehicle assembly processes, reducing outsourced part costs by 10%.
Enhanced vendor manufacturing productivity by 20% and resolved quality and ergonomic issues through IPO preparation.
Successfully negotiated and placed 25 purchase orders with vendors, resulting in cost savings of 50 lakhs.
Implemented Line Balancing techniques, reducing manpower by 15 and increasing productivity by 10%.
Conducted prototyping for 3 Electric Vehicle models, analysing DFMA and technical issues in New Product Development.
Education
Master of Business Administration - General Management
Department of Management Studies (DMS), IIT Delhi
05-2023
Bachelor of Technology - Production Engineering
National Institute of Technology (NIT), Tiruchirappalli
05-2018
Skills
Product lifecycle management
Product development
Project planning
Product vision and strategy
Prioritization and execution
Design thinking
Vendor management
Stakeholder management
Certification
Microsoft Excel Expert (2021) - Udemy Academy, authorized by Kyle Pew
Consistently achieved a GPA of 9+ in 6 semesters during my B.Tech in Production Engineering at NIT Trichy, 2018., Ranked among the Top 15 students in the Department of Production Engineering at NIT Trichy, 2018., Awarded a Merit Certificate for securing a perfect 10/10 CGPA in the AISSE examination conducted by CBSE Board for Education in 2012.
EXTRA-CURRICULAR ACHIEVEMENTS
Organized and led placement preparation activities for 90+ students as part of the Placement Preparation Cell at DMS IIT Delhi in 2022. Received a Merit Certificate from the CEO of Velammal Institutions for securing first place in the E-Week Entrepreneurship competition in 2011.
ENTREPRENEURSHIP EXPERIENCE
Founder, D-Spot Cafe (2018) - Initiated a startup with a capital of INR 5 Lakhs, specializing in customized mocktails, food, and beverages.
Managed daily operations, customer needs, and finances, achieving a monthly profit of INR 20,000.
INTERNSHIP EXPERIENCE
Product Intern - ICICI Bank (2022) - Led cross-functional teams in enhancing I-Mobile Pay app's UI/UX and introducing gamification features.
Conducted customer research and benchmarking analysis to identify key features for millennial appeal.
Executive Member | Sashakt - Entrepreneurship Committee DMS IIT Delhi
Orchestrated a successful B-Plan competition, securing sponsorship worth 4 lakhs Indian Rupees.
Facilitated mentorship connections with industry experts for 4 MBA startups.
Curated and hosted 4 webinars and 2 workshops, featuring 30 prominent entrepreneurs.
Timeline
Product Manager| Digital Channels
ICICI Bank
02.2025 - Current
Product Manager | Digital Partnerships
ICICI Bank
06.2023 - 02.2025
Senior Engineer | Manufacturing Operations
Bajaj Auto Limited
07.2018 - 06.2019
Master of Business Administration - General Management
Department of Management Studies (DMS), IIT Delhi
Bachelor of Technology - Production Engineering
National Institute of Technology (NIT), Tiruchirappalli
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))