Arun Kumar

Process Deliverables:
Detect, prevent & investigate suspicious account activities and save bank from potential losses.

Work Profile:

• Review customer accounts with possibility of Check Fraud, Counterfeits, Anti money Laundering Activity, Identity Take Over and Forgery case.
• Investigate suspicious transactions using ‘Z’ method, KYC verification, bank statement review & past practices.
• Facilitate onsite Fraud Team with the findings and investigations of fraud cases.
• Develop process SOPs and mentor junior team members.

Achievements:
Got Galaxy award for identifying counterfeit check fraud transaction of $27,000. Fraudster used an old check stock to make a counterfeit check and presented it for payment.

Process Deliverables:
Bring down chargeback rate to less than 2% (present 17%). Develop and implement risk & fraud control policies across organization.

Work Profile:

• Conducting fraud and risk assessments (using Cybersource risk control tool, SQL queries & information security audits) to identify potential fraud trends.
• Develop and implement risk control filters based on the identified fraud trends (like implementation of information security controls, refining Cybersource risk filters & implementing chargeback control methods to stop fraudulent activities).
• Develop & maintain online risk and fraud monitoring SOPs for best practice sharing.
• Monitor & review the compliance of risk mitigation policies across organization.
• Advising internal and external stakeholders on improvement of risk & fraud control methodology.

Achievements:
Achieved chargeback rate of 0.75% within three months of launch of project. Implemented information security policies and advanced risk filters across organization.

Process Deliverables:
Evaluate and manage financial risk along with implementation of financial regulations in organization.

Work Profile:

• Monitor the compliance of financial regulations and controls in organization through audits.
• Assess the risks and internal controls by identifying areas of non-compliance.
• Ensure procedures, policies and regulations are, correctly followed and complied with.
• Provides financial control information by collecting, analyzing, and summarizing data and trends.
• Communicates process gaps and findings by providing information in status meetings; highlighting unresolved issues and preparing final audit reports.