Arun Kumar
Summary
I am looking for an opportunity that would help me use my skills and enjoy my company's upward movement. I am confident that I will be able to fulfill my duties in conformity to the requirements of the organization
Overview
16
16
years of professional experience
Work History
Store Manager
Xiaomi Technology India Pvt ltd
BENGALURU
03.2021 - Current
- Trained and supervised team to deliver on store sales targets
- Oversaw processing and organisation of incoming shipments
- Improved store ranking by identifying performance gaps
- Performed key-holding duties including managing cash drawers, site security and timely opening and closing
- Enthusiastically interacted with customers and executive leaders to boost sales and team morale.
- Managed inventory control, cash control and store opening and closing procedures.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Senior Associate
Channelplay Limited
Bengaluru
08.2019 - 12.2020
- Assigned tasks, reviewed performance and devised improvement plans or corrections.
- Developed junior team members and cultivated collaborative culture.
- Promptly addressed concerns, complaints and inquiries to meet customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Supported exchange of feedback and communication between management and associates.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Senior Sales Executive
Manpower Group Services India Pvt. Ltd( Apple India Private Limited )
BENGALURU
08.2012 - 08.2019
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Protected top-priority accounts by employing effective sales and marketing techniques.
Sales Advisor
ManpowerGroup Services India Pvt. Ltd. (HTC INDIA Pvt)
BENGALURU
06.2008 - 07.2012
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
Sales Associate (Team Leader)
Pantaloon Retail (India) Limited
Bengaluru
07.2006 - 05.2008
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
PUC -
B.E.S College Bangalore
S.S.L.C - undefined
St Xavier's Boys High School
Skills
- STRENGTHS
- Excellent communication
- Excellent presentation skills
- Dedicated
- Self-motivated
- Good team player
Timeline
Store Manager
Xiaomi Technology India Pvt ltd
03.2021 - Current
Senior Associate
Channelplay Limited
08.2019 - 12.2020
Senior Sales Executive
Manpower Group Services India Pvt. Ltd( Apple India Private Limited )
08.2012 - 08.2019
Sales Advisor
ManpowerGroup Services India Pvt. Ltd. (HTC INDIA Pvt)
06.2008 - 07.2012
Sales Associate (Team Leader)
Pantaloon Retail (India) Limited
07.2006 - 05.2008
PUC -
B.E.S College Bangalore
S.S.L.C - undefined
St Xavier's Boys High School