Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Arun Kumar

Arun Kumar

Banking
C 472 Sec 122 Noida Gautam Buddha Nagar

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Branch Head Business

Indusind Bank Ltd
Ghaziabad
04.2019 - Current
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Delivered services to customer locations within specific timeframes.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Relationship Manager

DCB BANK LTD
Delhi
05.2017 - 03.2019
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Complied with established internal controls and policies.

Sales Executive

Hdfc Bank
Delhi
02.2014 - 05.2017
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and community to promote long term business growth.

Education

Bachelor Of Arts - Sociology

CCS University
Bulandshahr
07.2011 - 07.2013

Skills

Communication

undefined

Interests

Listening music

Playing Cricket

Timeline

Branch Head Business

Indusind Bank Ltd
04.2019 - Current

Relationship Manager

DCB BANK LTD
05.2017 - 03.2019

Sales Executive

Hdfc Bank
02.2014 - 05.2017

Bachelor Of Arts - Sociology

CCS University
07.2011 - 07.2013

Similar Profiles

CREATE PROFILE
Arun KumarBanking