Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arun Kumar

Ghaziabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

MIS Analyst North

Van Heusen-Aditya Birla Fashion & Retail Ltd.
New Delhi
03.2022 - Current
  • Collaborated with stakeholders to identify data requirements for reporting purposes.
  • Designed reports using various query tools such as Excel and Power Bi.
  • Developed MIS reports to track customer service performance and identify areas for improvement.
  • Created dashboards and visualizations to present Weekly and Monthly data insights in an easy-to-understand format.
  • Created and updated user-friendly spreadsheets on daily basis.
  • Conducted thorough data analysis to identify trends, anomalies, and opportunities for operational improvements.
  • Developed and maintained comprehensive MIS reports to facilitate decision-making processes for senior management.

Store Manager

Van Heusen-Aditya Birla Fashion & Retail Ltd.
Delhi NCR
03.2012 - 02.2022
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delegated work to staff, setting priorities and goals.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Developed strategies to maximize sales and profitability.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Assistant Store Manager

Van Heusen-Aditya Birla Fashion & Retail Ltd.
New Delhi
07.2010 - 02.2012
  • Provided training to new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Delegated work to staff, setting priorities and goals.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Store Manager

LEVI'S West Wind Retail Concept Pvt. Ltd.
New Delhi
07.2009 - 06.2010
  • Recruited, trained and supervised new employees.
  • Maintained accurate records of employee performance reviews.
  • Managed daily banking activities such as deposits and withdrawals.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.

Senior Fashion Consultant

LEE Arvind Brands Ltd.
New Delhi
03.2007 - 06.2009
  • Performed regular visual merchandising duties, such as arranging displays, setting up mannequins, folding clothes.
  • Advised customers on how to mix-and-match different items from the collection for various occasions.
  • Provide comprehensive training to new employees on product knowledge and customer service standards.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.

Education

MBA - Marketing

Institute of Management & Technology
Ghaziabad
06-2010

Mass Communication Diploma -

All India Institute of Management Studies
Chennai
04-2008

B.COM -

Zakir Hussain College ( D.U )
New Delhi
05-2006

Intermediate - Commerce

Kendriya Vidyalaya No.2 School ( AFS Hindan )
Ghaziabad
05-2003

High School -

Kendriya Vidyalaya No.2 ( AFS Hindan )
Ghaziabad
05-2001

Skills

  • Data Modeling
  • Dashboard creation
  • Report Development
  • Microsoft Excel
  • Business Intelligence
  • Data Analysis

Certification

  • Pursuing Power Bi certification course

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

MIS Analyst North

Van Heusen-Aditya Birla Fashion & Retail Ltd.
03.2022 - Current

Store Manager

Van Heusen-Aditya Birla Fashion & Retail Ltd.
03.2012 - 02.2022

Assistant Store Manager

Van Heusen-Aditya Birla Fashion & Retail Ltd.
07.2010 - 02.2012

Store Manager

LEVI'S West Wind Retail Concept Pvt. Ltd.
07.2009 - 06.2010

Senior Fashion Consultant

LEE Arvind Brands Ltd.
03.2007 - 06.2009

MBA - Marketing

Institute of Management & Technology

Mass Communication Diploma -

All India Institute of Management Studies

B.COM -

Zakir Hussain College ( D.U )

Intermediate - Commerce

Kendriya Vidyalaya No.2 School ( AFS Hindan )

High School -

Kendriya Vidyalaya No.2 ( AFS Hindan )
  • Pursuing Power Bi certification course

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Arun Kumar