ARUN KUMAR
New Delhi
Summary
Seasoned Senior Fraud Analyst with comprehensive background in fraud detection, prevention and mitigation strategies. Skilled at identifying patterns, trends and irregularities to uncover fraudulent activities using advanced technological tools. Strengths include strong analytical abilities, critical thinking skills, and expertise in data analysis for risk assessment. Past roles have resulted in significantly minimizing financial losses due to fraud through effective policy implementation and continuous process improvement initiatives.
Overview
7
7
years of professional experience
Work History
Sr. Fraud Analyst
Concentrix Daksh Services India Pvt. Ltd.
Gurgaon, Haryana
03.2021 - Current
- Analyzed and investigated suspicious activity reports to identify potential fraud cases.
- Conducted investigative analysis into doubtful transactions.
- Developed fraud prevention strategies by collaborating with internal teams.
- Developed and maintained relationships with law enforcement and other external organizations.
- Monitored and analyzed customer behavior to detect fraud.
- Created reports and presentations analyzing fraud trends.
Sr. Fraud Analyst
Optum Global Solutions (INDIA) Pvt Ltd.
Gurgaon, Haryana
01.2019 - 12.2020
- Analyzed and investigated suspicious activity reports to identify potential fraud cases.
- Monitored and analyzed high-risk transactions from designated points of sale within business portfolio in real-time.
- Participated in group discussions with team members to develop new ways to combat fraud.
- Served as primary contact for fraud claim inquiries.
- Made recommendations for closing accounts and performed associated follow-up.
- Connected patterns for underlying account associations to discover undetected fraud.
- Developed and implemented fraud detection models and strategies.
- Guided the team on escalated cases and complex decision-making processes while ensuring accurate and compliant filing of Suspicious Activity Reports (SARs).
Fraud Analyst
Quatrro Processing Services Pvt. Ltd.
Gurgaon, Haryana
11.2017 - 12.2018
- Performed detailed analysis of financial transactions to identify suspicious activity.
- Analyzed customer and client information to identify fraudulent activity.
- Monitored customer accounts and identified any discrepancies or irregularities in account activity.
- Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
- Conducted interviews with customers to verify their identity and validate information.
- Reviewed customer profiles for any changes that may indicate fraudulent activities.
- Developed procedures for the prevention, detection, investigation, and reporting of fraudulent activities.
Education
B. COM - Accounting
Delhi University, SOL
New Delhi, Delhi07-2018
High School -
Shiksha Bharti Public School
Dwarka, Delhi03-2015
Skills
- Telephone and email etiquette
- Transaction review
- Effective Communication
- Fraud and anomaly analysis
- Fraud patterns
- Fraud Detection
- Risk level determination
- Dispute Resolution
Personal Details
DOB: 04/Sep/1996
Gender: Male
Languages Known: English & Hindi
Martial Status: Unmarried
Timeline
Sr. Fraud Analyst
Concentrix Daksh Services India Pvt. Ltd.
03.2021 - Current
Sr. Fraud Analyst
Optum Global Solutions (INDIA) Pvt Ltd.
01.2019 - 12.2020
Fraud Analyst
Quatrro Processing Services Pvt. Ltd.
11.2017 - 12.2018
B. COM - Accounting
Delhi University, SOL
High School -
Shiksha Bharti Public School