Arun Kumar

• Monitored progress of projects to ensure timely completion within budget constraints.
• Identified project needs by reviewing project objectives and schedules.
• Created project plans based on project schedules and scope to capture key milestones and deliverables.
• Produced thorough, accurate and timely reports of project activities.
• Provided coaching and mentoring support to junior PMO staff as required.
• Completed day-to-day duties accurately and efficiently.
• Recognized by management for providing exceptional customer service.
• Supported the preparation of financial reporting and forecasting, validated the accuracy of financial data through reconciliation, and reviewed exceptions.

Providing regular project updates and preparing reports for client meetings to keep stakeholders informed.

Analyzing errors and performing root cause analysis (RCA) to identify underlying issues, and implement corrective actions.

Identifying process gaps and proposing continuous improvements to enhance efficiency and effectiveness.

Driving learning and innovation goals by identifying opportunities for improvement, and implementing new ideas.

Conducted regular appraisals and performance reviews, highlighting training and development opportunities.

Engaging with clients to build strong relationships and identify opportunities for process improvements.

Built and maintained relationships with the team, increasing motivation and team spirit.

Monitored team performance, providing suggestions for improvement, and training programs to increase team efficiency.

Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives, and facilitating team-building activities.

Maintained excellent employee relationships by cultivating a supportive, positive, and helpful working environment.

Monitored operations to ensure employees followed relevant procedures and worked toward defined Key Performance Indicator (KPI) targets.