ARUN KUMAR

Effectively working with the RCM team and providing exceptional support to the Service Delivery Manager.

• Collaborated with cross-functional teams to collect and document business requirements, resulting in a 10% reduction in project delivery time last year.
• Developed and maintained business requirements for a wide variety of projects.
• Developed and implemented a data-driven approach to identify and target improvements in handling revenue collection, resulting in a 15% increase in collections.
• Analyzed and interpreted statistical data to identify trends, and provide insights to stakeholders.
• Created a dashboard that visually represented key financial metrics in real time, allowing for quick and informed decision-making by management.
• Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions, which enhanced the team's productivity by 20%.

• Monitored accounts receivable activities, ensuring timely payments and collections for the stakeholders.
• Processed invoices and payments, resulting in a 17% increase in accounts receivable collections in the healthcare domain.
• Reduced accounts receivable collections time by 12% through improved processes.
• Processed payments and handled billing inquiries, resulting in a 20% increase in collections.