ARUN KUMAR
Bengaluru
Summary
A results-oriented Project Management Expert with a proven track record of delivering cost savings and optimizing system functionality. I excel at tackling complex business and technical challenges, fostering a collaborative environment where I lead diverse teams across all levels and functions. My expertise in budget management ensures operational efficiency, while my ability to inject creativity motivates teams to achieve successful outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deputy Head of IT
Embibe
11.2024 - Current
IT Strategy & Execution Support
- Assist the Head of IT in formulating and implementing IT strategies aligned with business objectives.
- Drive execution of IT roadmaps, ensuring delivery within scope, time, and budget.
- Implement and enforce cybersecurity policies and data protection measures.
- Monitor and respond to threats, vulnerabilities, and security incidents.
- Ensure compliance with standards like ISO 27001, NIST, GDPR, etc.
- Supervise daily IT operations including infrastructure, systems administration, and service desk functions.
- Ensure high availability, performance, and reliability of IT services.
- Lead or co-lead major IT projects and digital transformation initiatives.
- Manage cross-functional teams, vendors, timelines, and budgets.
- Mentor and support IT team leads and staff.
- Facilitate skill development, training, and performance evaluations.
- Develop, implement, and regularly test Business Continuity and Disaster Recovery plans.
- Ensure minimal downtime and quick recovery of IT services during disruptions or crises.
IT Senior Manager
Cultfit Healthcare Pvt Ltd
03.2018 - 01.2024
- Manage communications and working relationships between IT and other departments within the organisation as well as multiple outside IT service providers
- Managed and maintained office environments at corporate headquarters and remote locations, ensuring a functional and comfortable workspace for employees.
- Achieved outstanding customer satisfaction through effective team management.
- Mentored and motivated teams to support key business objective delivery.
- Delivered IT services within agreed SLAs for full department compliance.
- Manage annual IT budget and ensure cost effectiveness
- Closely managed department budgets and forecasts to optimise IT services against financial targets.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts
Senior System Specialist- IT Operations
Swiggy Private Limited
09.2015 - 03.2018
- Developed and supported implementation of company-wide IT solutions.
- Evaluated operational processes and recommended cost-effective solutions.
- Achieved outstanding customer satisfaction through effective team management.
- Implemented comprehensive asset management strategy for each assigned asset and relevant regional assets.
- Design and Implementation of Video Conferencing solution for board rooms, Meeting rooms.
System Administrator - Technical Support
Tathasthu technology Private Limited
04.2015 - 09.2015
Desktop Support Engineer
Infinity Engineers Pvt ltd
05.2013 - 04.2015
Education
Bachelor of Computer Science -
Mekapati RajaMohan Reddy Institute of Technology and Science
Nellore, AP2013
Skills
- Team management
- IT Audit and Compliance
- Financial Forecasting
- Asset Management
- Procurement / Vendor Management
- Domain Management
- IT Helpdesk Management
- License Management
- Access Management
- Disaster Recovery Planning
- Multi-Site Operations
- Service delivery
- Strategic leadership
Accomplishments
- Implemented a digital signage system for centralised content management across offices and centers.
- Developed a central Remote Operations Center (ROC) for comprehensive monitoring of all Center operations.
- Experience in migrating emails from Gmail to Rediff and between Gmail accounts for multi-domain segregation.
- Designed and implemented video conferencing solutions for boardrooms and meeting rooms.
- Designed and implemented a scalable IT infrastructure that supports over 35 offices, centers, and warehouses, ensuring efficient operations across a large network.
- Implemented a Guest Wi-Fi solution with secure mobile OTP-based authentication and customised landing pages.
- Design and implementation of an LED video wall, significantly enhancing the experience for virtual meetings Hybrid and Town Hall meetings.
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Hobbies and Interests
- Travel
- Cooking
- Photography
Certification
CISM, PMP, Cyber Security
Timeline
Deputy Head of IT
Embibe
11.2024 - Current
IT Senior Manager
Cultfit Healthcare Pvt Ltd
03.2018 - 01.2024
Senior System Specialist- IT Operations
Swiggy Private Limited
09.2015 - 03.2018
System Administrator - Technical Support
Tathasthu technology Private Limited
04.2015 - 09.2015
Desktop Support Engineer
Infinity Engineers Pvt ltd
05.2013 - 04.2015
Bachelor of Computer Science -
Mekapati RajaMohan Reddy Institute of Technology and Science
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