ARUN KUMAR
Coimbatore
Summary
Dynamic Sales Consultant Manager with expertise in customer relationship management, sales strategy development, and team leadership. Proven track record of enhancing client engagement and driving revenue growth through market trend analysis and effective sales forecasting.
Overview
9
9
years of professional experience
Work History
Sales Consultant Manager
SGA CARS INDIA PRIVATE LIMITED
Coimbatore
12.2023 - Current
- Led team of sales consultants to enhance client engagement strategies.
- Developed training programs for new sales staff on product knowledge.
- Analyzed market trends to identify opportunities for business growth.
- Organized and maintained inventory of hangers for efficient production flow.
- Collaborated with team members to ensure timely hanger assembly and distribution.
- Trained new employees on proper hanger handling and safety protocols.
- Installed and oversaw installation of drywall on various commercial and residential projects.
- Inventoried material, tools, and equipment to record product on-hand or to be ordered.
- Managed daily operations of sales team and dealership activities.
- Trained and mentored new sales staff on best practices.
- Developed and implemented effective sales strategies to increase customer engagement.
- Resolved customer complaints promptly and professionally.
- Analyzed monthly sales figures to identify trends and opportunities for improvement.
- Mentored employees to help achieve sales and CSI objectives.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
- Completed extensive product line training to increase sales and render improved services to customers.
- Coached, developed and motivated team to achieve revenue goals.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Conducted market research and reported on competitors.
- Oversaw regional and local sales managers and staff.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
Relationship Manager
AMBAL AUTO
Coimbatore
09.2021 - 11.2023
- Assisted new car sales staff with administrative tasks such as filing, data entry and customer follow-up.
- Leveraged revenue generating trends in customer industries to shape value-added new and used car sales solutions and approaches.
- Developed and implemented strategies to increase used car sales.
- Ensured compliance with all local laws regarding car sales activities.
- Developed marketing strategies for used car sales, such as trade-in promotions and special offers.
- Increased new and used car sales.
- Monitored condition of cargo throughout route to ensure it remained secure and intact until delivered.
- Consulted carefully with customers for duration of sales process in order to maximize satisfaction and prevent problems.
- Assisted other departments within the healthcare facility as needed.
- Maintained accurate records of employee timecards, attendance, sales transactions, and other pertinent information.
- Demonstrated skincare and makeup products on guests in store and at special events, boosting sales of such items.
- Collaborated with multidisciplinary team members to develop individualized plans of care for each patient.
- Prepared reports on sales activities, trends, and customer feedback related to Medicare products.
- Participated in educational programs designed to enhance knowledge of healthcare practices.
- Organized fundraising activities such as car washes or bake sales in order to raise money for equipment purchases or travel expenses.
Sales Associate
FRQ BRO PRIVATE LIMITED
Coimbatore
07.2020 - 08.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Utilized various software and tools to streamline processes and optimize performance.
Sales Manager
SANGEETHA MOBILES PVT LTD
BANGLORE
05.2019 - 06.2020
- Managed daily operations of the showroom to ensure optimal customer experience.
- Trained and mentored staff on product knowledge and sales techniques.
- Maintained customer database and tracked sales trends.
- Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
- Developed and planned successful business initiatives to drive overall sales.
- Analyzed customer feedback surveys to identify areas of improvement within the store environment.
- Monitored competitor activities in order to stay ahead of industry trends.
- Coordinated showroom creation and setup products for retail sales.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed completed work to verify consistency, quality, and conformance.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Business Associate
STARS MANAGEMENT
BANGLORE
04.2017 - 05.2019
- Assisted in developing marketing strategies to enhance brand awareness.
- Targeted potential and past clients to identify new business opportunities.
- Identified internal problems and recommended solutions to upper management.
- Identified new markets for existing products and services.
- Assisted in development of automated reporting system to improve data accuracy.
- Worked closely with staff across departments to implement growth strategies.
- Created targeted financial reports to support performance on financial statement audits.
- Supported Human Resources department on promotions, terminations and benefits issues.
- Monitored industry regulations to ensure compliance in all business activities.
- Supported sales team by generating leads and preparing sales materials and presentations.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored operations and reviewed records and metrics to understand company performance.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Salesperson
COOLPAD INDIA PRIVATE LIMITED
Coimbatore
04.2016 - 03.2017
- Assisted customers in selecting mobile devices and accessories.
- Educated clients on product features and benefits effectively.
- Processed sales transactions using point-of-sale systems efficiently.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Gathered data on competitors' pricing, products, and promotional activities.
- Generated new business opportunities through cold calling campaigns.
Education
High School Diploma -
SRIPC
COIMBATORE03-2016
High School Diploma -
DEVANGA HER SEC SCHOOL
COIMBATORE03-2009
Skills
- Customer relationship management
- Sales strategy development
- Market trend analysis
- Team leadership
- CRM database management
- Sales forecasting
- Digital marketing strategies
- Effective communication
- Problem solving
- Analytical thinking
- Client engagement
- CRM proficiency
- Sales pipeline management
Accomplishments
- Working sincerely and hard working
- More attention to the work process
- ALL THE TIME WILL MAINTAIN WIN WIN SITUVATION
- LEVEL
Timeline
Sales Consultant Manager
SGA CARS INDIA PRIVATE LIMITED
12.2023 - Current
Relationship Manager
AMBAL AUTO
09.2021 - 11.2023
Sales Associate
FRQ BRO PRIVATE LIMITED
07.2020 - 08.2021
Sales Manager
SANGEETHA MOBILES PVT LTD
05.2019 - 06.2020
Business Associate
STARS MANAGEMENT
04.2017 - 05.2019
Salesperson
COOLPAD INDIA PRIVATE LIMITED
04.2016 - 03.2017
High School Diploma -
SRIPC
High School Diploma -
DEVANGA HER SEC SCHOOL
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