ARUN KUMAR
Delhi
Summary
Proven ability to effectively manage multiple tasks, prioritize tasks and meet deadlines. Skilled at problem-solving and delivering exceptional customer service. Committed to providing a superior customer experience and achieving customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Regional Backend Staff Collections
Indusind Bank
Delhi
05.2024 - Current
- Worked under guidance of leadership and alongside other staff members to meet organizational goals.
- Managed time by effectively prioritizing urgent tasks.
- Executed tasks from team leader and manager on schedule and to highest standard.
- Reported problems, discrepancies, and unusual situations to management for immediate intervention.
- Maintained a clean and organized work area.
- Prepared reports to summarize operational results and financial performance.
- Created and maintained database of customer accounts.
- Generated monthly management information systems (MIS) reports to track performance.
Credit Officer
Fusion Finance Ltd
Delhi
02.2023 - 04.2024
- Ensured that loans were repaid according to the agreed-upon terms within specified timeframes.
- Analyzed customer financial data to determine creditworthiness and risk levels.
- Evaluated loan applications, assessed collateral requirements and approved credits in accordance with established guidelines.
- Generated reports detailing customers' credit ratings, payment history and account balances.
- Collaborated with other departments to ensure timely resolution of customer inquiries and disputes.
- Reviewed pending loan requests for completeness prior to processing for approval.
Quality Checker
Fusion Finance Ltd
Delhi
04.2022 - 02.2023
- Performed detailed quality checks of products to ensure compliance with industry standards and customer specifications.
- Collaborated with production personnel to resolve quality issues quickly and efficiently.
- Trained new employees on proper use of inspection equipment, safety protocols, and quality assurance guidelines.
- Developed comprehensive testing plans for incoming materials, components and finished goods.
Education
MIS And Data Analytics
Private Institute
07.2025 - 01.2026
B.com - Commerce
SOL Delhi University
Delhi, DelhiIntermediate - Commerce
Intermediate
DelhiSkills
- Strong teamwork
- Leadership qualities
- Process improvement
- Time management
- Teamwork and collaboration
- Problem-solving
- Professionalism
- Time management abilities
- Multitasking
- Self motivation
- Excellent communication
- Active listening
Languages
- English, Conversational
- Hindi, Advanced
Timeline
MIS And Data Analytics
Private Institute
07.2025 - 01.2026
Regional Backend Staff Collections
Indusind Bank
05.2024 - Current
Credit Officer
Fusion Finance Ltd
02.2023 - 04.2024
Quality Checker
Fusion Finance Ltd
04.2022 - 02.2023
B.com - Commerce
SOL Delhi University
Intermediate - Commerce
Intermediate